Branch Sales Associate

Carrier Enterprise; Clarksville (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account (HSA)

Vision Insurance

Life Insurance

Short-Term and Long-Term Disability

Employee Assistance Program (EAP)

Tuition Reimbursement and Professional

Job summary

Carrier Enterprise is seeking a Full-Time Branch Sales Associate for our Clarksville, TN location. You will be the face of the branch, delivering expert product knowledge, exceptional customer service, and support to HVAC/R professionals visiting the branch.

Responsibilities include assisting customers, processing orders, maintaining inventory, and supporting warehouse operations. The role offers monthly performance bonuses and a comprehensive benefits package, including health, vision, life,

Qualifications

• Experience in a customer-facing role is required.
• Strong knowledge of HVAC/R products and components.
• Excellent customer service and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency with computerized sales and inventory management systems.
• Ability to lift up to 50 pounds and stand/walk for extended periods.

Responsibilities

• Greet customers and provide expert advice on HVAC/R products and supplies.
• Process customer orders accurately and ensure items are available and correctly priced.
• Maintain knowledge of inventory, specifications, pricing, and promotions.
• Monitor floor stock, conduct counts, and report discrepancies to Branch Manager.
• Assist customers with troubleshooting HVAC/R equipment and components.
• Promote sales initiatives and upsell where appropriate.
• Provide warehouse support including receiving, inspecting, and stocking merchandise.
• Support inventory accuracy through cycle counts and stock organization.
• Operate forklifts safely and maintain a clean counter/warehouse area.

Skills

Customer service

HVAC knowledge

Communication skills

Team player

Inventory systems

Forklift operation

Physical stamina

Education

High School Diploma or equivalent

Tools

Inventory management software

Forklift certification

Job description

425 Ashland City Road, Clarksville , Tennessee 37040 , United States

Job Description

Branch Sales Associate - HVAC Products | Carrier Enterprise

Carrier Enterprise is looking for a Full-Time Branch Sales Associate for our Clarksville, TN location.

About Carrier Enterprise and What We Offer:

Carrier Enterprise (CE) is a leading national distributor of residential and light commercial HVAC products, parts, and supplies, serving licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With 200+ locations, we deliver top-quality HVAC/R solutions where our customers need them most. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Learn more about us at www.carrierenterprise.com .

• Health Insurance
• Health Savings Account (HSA)
• Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement and Professional Development Opportunities

In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be key to your success.

This position is eligible for monthly performance-based bonuses and incentives.

Duties and Responsibilities

• Greet customers and provide expert advice, product information, and recommendations to help them find the right HVAC/R products and supplies for their needs.
• Accurately process customer orders, ensuring all requested items are available, properly priced, and invoiced correctly.
• Maintain a deep understanding of HVAC/R product inventory, including specifications, compatibility, and pricing.
• Monitor and replenish floor stock, conduct regular inventory counts, and report discrepancies to the Branch Manager.
• Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
• Promote sales initiatives and special offers while identifying opportunities to upsell products when appropriate.
• Provide warehouse operations support, including receiving, inspecting, and stocking incoming merchandise.
• Support inventory accuracy through cycle counts, stock replenishment, and product organization.
• Safely operate forklifts and pallet jacks in accordance with company policies and procedures.
• Uphold safety standards and maintain a clean, organized counter and warehouse environment.
• Perform other duties and responsibilities as assigned.

Qualifications

• Previous experience in a customer-facing role, preferably within the HVAC/R industry or a related field.
• Strong knowledge of HVAC/R products, equipment, and components.
• Excellent customer service skills, including active listening and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency with computerized sales and inventory management systems.
• Positive attitude, willingness to learn, and team-oriented mindset.
• Ability to lift and carry up to 50 pounds.
• Ability to stand and walk for extended periods.
• Ability to bend, stoop, and reach to access products and supplies.
• May need to operate a forklift; prior forklift certification preferred.

Requirements

• High School Diploma or equivalent.
• One (1) year of customer service experience.
• Detail-oriented with strong organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.

Learn more about our company, culture, and values at:

Equal Opportunity Employer

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where employees and applicants are treated based on merit, qualifications, and competence.

#CE123

Requirements

Requirements

• High School Diploma or equivalent.
• One (1) year of customer service experience.
• Detail-oriented with strong organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.

Status

Full-Time

Position Type

Hourly

Company

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