Branch Sales Associate

Carrier Enterprise; Tampa (FL); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Vision Insurance

Life Insurance

Disability Insurance (Short-term and 


Employee Assistance Program (EAP)

Tuition Reimbursement & Professional —

Paid Vacation & Sick time

Company Paid Holidays

401(k) Plan with Employer Match

Employee Discount Program

Job summary

Carrier Enterprise in Ybor City, Florida, is seeking a Branch Counter Sales Associate to deliver exceptional customer service and expert product guidance to HVAC/R professionals. You will manage orders, inventories, and pricing, while supporting warehouse tasks and safety standards.

The role offers monthly performance bonuses and a full-time hourly position in a busy branch environment, with opportunities to grow in a national HVAC distribution network.

Qualifications

• High School diploma or equivalent with one year of customer service experience.
• Strong knowledge of HVAC/R products, equipment, and components.
• Excellent customer service skills and active listening.
• Effective communication and interpersonal skills.
• Proficiency in computerized sales and inventory management systems.
• Positive attitude, willingness to learn and team-oriented mindset.
• Able to lift up to 50 pounds and stand/walk for extended periods.
• May need to operate a forklift; certification preferred.

Responsibilities

• Greet customers and provide expert product information and recommendations.
• Process customer orders accurately and invoice items correctly.
• Maintain understanding of inventory, pricing, and specifications.
• Monitor inventory, conduct counts, and report discrepancies.
• Upsell products and promote special offers.
• Support warehouse operations: receiving, stocking, and organization.

Skills

Customer service

HVAC/R knowledge

Communication

Teamwork

Inventory systems

Forklift operation

Education

High School diploma or equivalent

Tools

Inventory management systems

Forklift certification

Job description

Job Description

Branch Counter Sales Associate - HVAC Products | Carrier Enterprise | Ybor City, Florida location

About Carrier Enterprise:

Carrier Enterprise (CE) is a leading national distributor of residential and light commercial HVAC products, parts, and supplies, serving licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With 200+ locations, we deliver top-quality HVAC/R solutions where our customers need them most. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Learn more about us at carrierenterprise.com.

Job Summary:

In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be the key to your success. This position is eligible for monthly performance-based bonuses and incentives.

Duties and Responsibilities:

• Greet customers and provide expert advice, product information, and recommendations to help them find the right HVAC/R products and supplies for their needs.
• Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly.
• Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing.
• Monitor and replenish floor stock, conduct regular inventory counts, and report any discrepancies to the Branch Manager.
• Promote sales and special offers to customers and upsell products when appropriate.
• Provide warehouse operations support, including receiving, inspecting, and stocking incoming merchandise.
• Support inventory accuracy through cycle counts, stock replenishment, and product organization.
• Safely operate forklifts and pallet jacks per company policy.
• Uphold safety standards and maintain a clean, organized counter and warehouse environment.
• The responsibilities in this posting are not intended to be all-inclusive; additional responsibilities may be assigned as needed.

Qualifications:

• Previous experience in a customer-facing role, preferably in HVAC/R or a related industry.
• Strong knowledge of HVAC/R products, equipment, and components.
• Excellent customer service skills, including active listening and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency in using computerized sales and inventory management systems.
• A positive attitude, willingness to learn, and a team-oriented mindset.
• Ability to lift and carry up to 50 pounds of merchandise.
• Standing and walking for extended periods.
• Bending, stooping, and reaching to access products and supplies
• May need to operate a Forklift. Prior Forklift certification preferred.

Requirements:

• High School diploma or equivalent with one (1) year of customer service experience.
• Detail-oriented with strong organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Health Insurance
• Health Savings Account
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence. #CE123

Requirements

Qualifications:

• Previous experience in a customer-facing role, preferably in HVAC/R or a related industry.
• Strong knowledge of HVAC/R products, equipment, and components.
• Excellent customer service skills, including active listening and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency in using computerized sales and inventory management systems.
• A positive attitude, willingness to learn, and a team-oriented mindset.
• Ability to lift and carry up to 50 pounds of merchandise.
• Standing and walking for extended periods.
• Bending, stooping, and reaching to access products and supplies
• May need to operate a Forklift. Prior Forklift certification preferred.

Status

Full-Time

Position Type

Hourly

Company

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