Branch Relationship Banker (West Liberty Branch)

Zions Bancorporation; Reno (NV); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with match

Paid holidays

Paid training

PTO & 13 paid holidays

Job summary

Nevada State Bank, a division of Zions Bancorporation, N.A., is seeking a Branch Relationship Banker for the West Liberty branch in Reno, NV. The role emphasizes full-service banking with a heavy focus on sales and service, building strong customer relationships, and referrals to other bank products.

Qualifications include 2+ years in a universal/personal banker role and strong communication skills. Competitive benefits accompany a starting pay range of $22–$24 per hour, depending on experience.

Qualifications

• 2+ years in universal/personal banking or similar retail banking role.
• Strong ability to upsell and refer customers to bank products.

Responsibilities

• Provide full-service banking with focus on sales and service.
• Resolve client concerns and refer to appropriate bank departments.
• Make referrals for loan and other bank products.
• Open/update accounts and assist with consumer/small business loans as needed.
• Build and maintain strong customer relationships through personalized service.

Skills

Customer service

Sales/referrals

Communication

Interpersonal skills

Time management

Attention to detail

Education

High School diploma or equivalent

Job description

Nevada State Bank, a division of Zions Bancorporation, N.A., was founded on Dec. 9, 1959 by 12 businessmen full of Nevada’s pioneering spirit. As a full-service bank, we offer a complete range of consumer, private, and business banking services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the bank’s Core Values of extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect—we have built a culture of service and engagement. NSB has a commitment to career development through tuition reimbursement and continuous learning opportunities, in addition to other competitive benefit offerings. We offer medical benefits on day one, 401k matching, and paid holidays. With a strong belief in diversity, equity, and inclusion, NSB offers several colleague-led diversity forums with the intent to ensure representation and cultural sharing among our colleagues. At Nevada State Bank, we truly believe that it matters WHO you work with.

We are now accepting applications for a Branch Relationship Banker to join the team located at our West Liberty branch in Reno, NV.

Essential Functions:

• Perform full-service banking services to new and existing customers within the branch, with a primary focus on sales and service. Duties may include new accounts, consumer loans, and performing client services issues.
• Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
• Be responsible for making appropriate referrals for other bank products and services, including commercial lending products.
• Follow up with clients as needed.
• If needed, be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
• Be responsible to resolve customer service issues.
• Establish, expand and maintain a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
• Perform other duties as assigned.

Qualifications:

• 2+ years' experience as a universal banker/personal banker or similar retail banking role. An equivalent combination of education and experience may meet qualifications.
• Previous experience in a financial sales representative-oriented role preferred.
• Proficient knowledge of mathematical calculations and standard banking products, services, and transactions.
• Strong knowledge of all retail products and services.
• Basic knowledge of consumer lending applications.
• Strong customer service, interpersonal and communication skills, both verbal and written.
• Effective selling, cross-selling and referral skills.
• Strong mathematical, problem-solving and negotiation skills.
• Strong interpersonal & relationship building skills.
• Strong attention to detail and time management.
• Proficient in basic computer skills.
• High School diploma or equivalent.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Pay range (depending on experience): $22 - $24/hour

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at [phone], Mon.-Fri. between 9 a.m. - 5 p.m. MST.