Branch Relationship Banker (Personal Banker) – Payson (AZ)

Zionsbancorp; Payson (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Parental Leave

HSA/FSA

PTO & Holidays

401(k) match

Mental health benefits

Tuition Reimbursement

Job summary

Zions Bancorporation in Payson, AZ, seeks a Branch Relationship Banker (Personal Banker) to deliver full-service banking, focus on sales and service, and build strong customer relationships. The role supports new accounts, loans, and referrals in a community banking environment.

40 hours per week, Mon–Fri schedule; requires 1 year of relevant experience, high school diploma, and NMLS registration. Bilingual English/Spanish preferred, comprehensive benefits available.

Qualifications

• High School diploma or equivalent and 1 years’ experience in sales, teller, new accounts or loan processing or other directly related experience. An equivalent combination of education and experience may meet qualifications.
• Previous experience in a financial sales representative-oriented role preferred.
• Working knowledge of mathematical calculations and standard banking products, services and transactions.
• Solid knowledge of all retail products and services. Basic knowledge of consumer lending applications.
• Proven customer service, interpersonal and communication skills, both verbal and written.
• Effective selling, cross‑selling and referral skills.
• Solid mathematical, problem‑solving and negotiation skills.
• Solid interpersonal & relationship building skills.
• Strong attention to detail and time management.
• Proficient in basic computer skills.
• Bilingual proficiency in English and Spanish languages, is preferred.
• This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act.

Responsibilities

• Performs full-service banking services to new and existing customers within the branch, with a primary focus on sales and service.
• Duties may include new accounts, consumer loans, and performing client services issues.
• Resolve client concerns through direct personal action or by referring clients to an alternative bank department’s resource.
• Responsible for making appropriate referrals for other bank products and services, including commercial lending products.
• Follows up with clients as needed.
• May be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
• Responsible for resolving customer service issues.
• Establishes, expands and maintains a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
• May be responsible for processing cash transactions and other customer service duties within the branch.
• Other duties as assigned.

Skills

Sales experience

Customer service

Bilingual English/Spanish

Banking knowledge

Education

High School diploma or equivalent

Job description

Branch Relationship Banker (Personal Banker) – Payson (AZ)(

Job Number:

1. hours per week: 40

Description

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless — come for the job, stay for a career.

NBAZ is looking for an experienced Branch Relationship Banker (Personal Banker) to join Arizona’s #1 Community Bank in our Paysonbranch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions:

• Performs full-service banking services to new and existing customers within the branch, with a primary focus on sales and service. Duties may include new accounts, consumer loans, and performing client services issues.
• Resolve client concerns through direct personal action or by referring clients to an alternative bank department’s resource.
• Responsible for making appropriate referrals for other bank products and services, including commercial lending products.
• Follows up with clients as needed.
• May be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
• Responsible for resolving customer service issues.
• Establishes, expands and maintains a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
• May be responsible for processing cash transactions and other customer service duties within the branch.
• Other duties as assigned.

Qualifications:

High School diploma or equivalent and 1 years’ experience in sales, teller, new accounts or loan processing or other directly related experience. An equivalent combination of education and experience may meet qualifications.

• Previous experience in a financial sales representative-oriented role preferred.
• Working knowledge of mathematical calculations and standard banking products, services and transactions.
• Solid knowledge of all retail products and services. Basic knowledge of consumer lending applications.
• Proven customer service, interpersonal and communication skills, both verbal and written.
• Effective selling, cross‑selling and referral skills.
• Solid mathematical, problem‑solving and negotiation skills.
• Solid interpersonal & relationship building skills.
• Strong attention to detail and time management.
• Proficient in basic computer skills.
• Bilingual proficiency in English and Spanish languages, is preferred.
• This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act.

Schedule: Monday — Friday: 8:15 AM — 5:15 PM; 40 hours/week

Benefits:

• Medical, Dental and Vision Insurance – START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits include coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

This position requires Federal Registration with the National Mortgage Licensing System (NMLS), in accordance with the SAFE Act.

Work Locations

Arizona-Payson-AZ – Payson
Retail Banking PB

ABOUT OUR COMPANY

Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $65 billion. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming.
The company is a national leader in Small Business Administration lending and public finance advisory services, and is a consistent top recipient of Greenwich Excellence awards in banking. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices.
For more information,

Equal Opportunity Employer
It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.
If you are an individual with disabilities who needs accommodation or you are having difficulty using our Web site to apply for employment, please contact us at [phone], Mon.-Fri. between 9 a.m. – 5 p.m. MST
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.