Branch Relationship Banker (Personal Banker) - Bishop Arts District / Dallas, TX

Amegy Bank; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Branch Relationship Banker to join their team in Dallas. In this full-time role, you will provide exceptional customer service, promote banking products, and achieve sales targets. This position offers the opportunity to engage with clients, assess their financial needs, and recommend suitable solutions. You will work in a supportive environment that values diversity and inclusion, with benefits that include medical insurance, paid training, and a 401(k) plan. If you are passionate about helping others and eager to grow your career, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Training

PTO

Tuition Reimbursement

Flexible Spending Account

Mental Health Support

Paid Parental Leave

Qualifications

• 3+ years of experience in customer service or banking.
• Strong knowledge of banking products and services.

Responsibilities

• Provide comprehensive banking services focusing on sales.
• Build and maintain strong customer relationships.

Skills

Customer Service

Sales Ability

Communication Skills

Problem-Solving Skills

Interpersonal Skills

Education

High School Diploma

Tools

Banking Software

Job description

Branch Relationship Banker (Personal Banker) - Bishop Arts District / Dallas, TX

Join to apply for the Branch Relationship Banker (Personal Banker) - Bishop Arts District / Dallas, TX role at Amegy Bank

Position Overview

We are seeking a dynamic, customer-focused individual to join our team as a Branch Relationship Banker (Personal Banker) at our Bishop Arts District Banking Center in Dallas, TX. In this role, you will deliver exceptional customer service, promote our bank’s products and services, and achieve sales targets.

Key Responsibilities

• Provide comprehensive banking services to new and existing customers, focusing on sales and customer service.
• Process financial transactions accurately and efficiently.
• Open, update, and close accounts; issue/activate ATM cards; originate/close consumer loans; resolve customer concerns.
• Engage in the sales discovery process and manage customer relationships.
• Assess clients’ financial needs and recommend suitable products.
• Make referrals for other bank products and follow up as needed.
• Conduct inside/outside sales calls to prospects and existing clients.
• Build and maintain strong customer relationships through personalized service.
• Support retail objectives and initiatives to maximize revenue and manage risk.
• Ensure compliance with all applicable laws, regulations, and policies.
• Address client concerns directly or via referral.
• Maintain confidentiality and adhere to security policies.
• Meet regularly with branch management to discuss progress and goals.
• Perform additional duties as assigned.

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years’ experience in customer service, banking, sales, or related fields.
• Experience with consumer lending processes is preferred.
• Excellent communication and interpersonal skills.
• Knowledge of banking products and services.
• Proven sales ability and cross-selling skills.
• Strong problem-solving, negotiation, and organizational skills.
• Proficiency in basic math, computer skills, and banking software.

Work Hours and Schedule

• Monday to Friday: 8:30 AM - 5:30 PM
• Saturday: 8:30 AM - 1:30 PM

This is a full-time position requiring 40 hours per week with a flexible schedule within the listed hours.

Benefits

Our benefits include:

• Medical, Dental, and Vision Insurance starting day one
• Life and Disability Insurance, Paid Parental Leave, Adoption Assistance
• Health Savings Account (HSA), Flexible Spending Account (FSA), dependent care accounts
• Paid Training, PTO, 11 Federal Holidays
• 401(k) with company match and Profit Sharing
• Mental health support, Tuition Reimbursement, Employee banking products

At Amegy Bank, a division of Zions Bancorporation, we value diversity and inclusion, supporting community growth and individual career development. Join us and help us grow together.