Branch Quality Specialist

A. M. Castle & Co.; Bedford Heights (OH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Disability benefits

Tuition reimbursement

Job summary

A. M. Castle & Co.

is hiring a Branch Quality Specialist in Bedford Heights, OH, to support and administer quality management processes. The role focuses on auditing, data analysis, and process improvement for the Bedford Heights location. The successful candidate will maintain quality systems, participate in AS and ISO audits, and provide technical and quality control support while coordinating with multiple departments.

Qualifications

• Two years of progressive quality system experience.
• Understanding of AS9100 and ISO 9001 requirements.
• Advanced verbal and written communication skills.
• Leadership skills.
• Proficiency with Oracle, BI/SQL, MS Office, Excel, Visio, and MS Project.
• Knowledge of monitoring and measurement tools.
• Analytical thinking and problem solving.
• Able to interpret drawings and specifications.

Responsibilities

• Maintain local quality program components including data analysis and product assessment.
• Document quality issues and performance measures for leadership review.
• Perform audits and evaluate workflows; drive corrective action.
• Manage and maintain the Quality Process/Quality System at site.
• Act as local quality representative for audits.
• Support internal and external audits for AS and ISO.
• Coordinate and respond to customer quality problems.
• Communicate findings to internal and external customers.
• Maintain records and reports on Quality Process status.
• Ensure required training for employees.
• Provide product technical and quality control support.

Skills

Quality system

AS9100/ISO9001

Communication

Leadership

Technical tools

Measurement tools

Analytical thinking

Drawings interpretation

Education

High school diploma

Bachelor’s degree

Tools

Oracle Systems

BI/SQL Tools

MS Office

Microsoft Excel

Visio

Microsoft Project

Job description

Description

The Branch Quality Specialist is responsible for supporting, monitoring, maintaining and administering the quality management processes for the Bedford Heights location which would include Auditing Data Analysis, and Process Improvement of the Quality Systems.

The Branch Quality Specialist is responsible for supporting, monitoring, maintaining and administering the quality management processes for the Bedford Heights location which would include Auditing Data Analysis, and Process Improvement of the Quality Systems.

A. M. Castle & Co. has over 135 years of experience as a leader in the metals service center industry. We provide exceptional benefits including but not limited to medical, dental, vision, 401K match, disability benefits and tuition reimbursement.

Hours

8am - 5pm Monday - Friday

Compensation

$50 - $65k + incentive eligible

Primary Responsibilities/Accountabilities

Essential Primary Responsibilities:

• Maintains various components of local quality program related to data analysis, systems evaluations, and product assessment.
• Documents quality issues and performance measures for leadership review. Recommends new methods and processes.
• Performs audits and evaluation of workflow, work methods, and procedures on an ongoing basis and initiates corrective action and process improvements where appropriate.
• Manages and maintain the Quality Process / Quality System assigned site(s).
• Acts as local quality representative and provides support for compliance audits.
• Serves as a quality resource for the location(s) during internal audits of AS and ISO.
• Coordinates and responds to customer quality problems and audits. Maintains customer approvals for the location - supports and implements requirements.
• Acts as a facilitator for problem solving, corrective action, and quality initiatives. Communicates findings to both internal and external customers.
• Maintains records and reports on the status of the Quality Process for all departments and/or locations.
• Assures that employees receive required quality or other training as assigned.
• Provides product technical and product quality control support.

Physical Demands/Working Conditions

• General office environment, PC use
• Minimal travel may be required

Minimum Qualifications

Required Experience: Type, Skills, and Years:

• Two years of progressive quality system and customer quality systems experience
• Understanding of AS9100 and ISO9001 requirements
• Advanced verbal and written communication skills
• Leadership skills
• Advanced computer skills including knowledge of Oracle Systems, BI / SQL Tools, MS Office Suite, Microsoft Excel, Visio, and Microsoft Project
• Knowledge and experience with monitoring and measurement tools
• Ability to think analytically and solve problems
• Able to interpret drawings and specifications

Required Education

• High school diploma or GED

Preferred Qualifications

• Quality auditor training and experience
• Experience in AS9100 or ISO 9001 in a metal's environment or manufacturing environment
• Customer DQR certifications, (ex: UTC, PW, Sikorsky)
• Bachelor’s degree
• College coursework in Communication, Engineering, Industrial Management

Equal Opportunity

We are an Equal Opportunity Employer

Please view Equal Employment Opportunity Posters provided by OFCCP

Company Overview

Founded in 1890, A. M. Castle & Co. is a global distributor of specialty metal and plastic products and supply chain services, principally serving the producer durable equipment, oil and gas, commercial aircraft, heavy equipment, industrial goods, construction equipment, retail, marine and automotive sectors of the global economy. Its customer base includes many Fortune 500 companies as well as thousands of medium and smaller-sized firms spread across a variety of industries. Within its metals business, it specializes in the distribution of alloy and stainless steels; nickel alloys; aluminum and carbon. Together, Castle operates service centers located throughout North America, Europe and Asia.