Branch Performance Manager: Lead, Coach, Deliver Results

Tennessee Title Loans, Inc.; Covington (TN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health, Dental and Vision covered by公司

401k Program

Life and Disability Insurance

Job summary

Tennessee Title Loans, Inc. seeks a Branch Manager to lead the branch's overall performance in Covington, TN. You will manage a small team, drive daily execution, and ensure sales, collections, and service goals are met.

You will coach your team, set clear expectations, and handle payments-related conversations with customers as required. A structured, metric-driven approach and ability to multitask are essential.

Qualifications

• Leading a team and being accountable for results.
• Holding coworkers to clear expectations and addressing performance directly.
• Having direct conversations with customers about payments.
• Operating in a structured, metric-driven environment.
• Managing multiple priorities in a fast-paced setting.

Responsibilities

• Oversee branch performance including sales, collections, and team development.
• Coach and develop team members to improve performance.
• Take ownership of results and drive improvement.
• Handle customer conversations related to payments as needed.
• Maintain daily operations with structure and organization.

Skills

Leadership

Accountability

Coaching

Customer conversations

Structured environment

Multi-tasking

Education

High School Diploma or equivalent

Job description

Tennessee Title Loans, Inc. seeks a Branch Manager to lead the branch's overall performance in Covington, TN. You will manage a small team, drive daily execution, and ensure sales, collections, and service goals are met.

You will coach your team, set clear expectations, and handle payments-related conversations with customers as required. A structured, metric-driven approach and ability to multitask are essential.