Branch Operations Supervisor

Hire Score LLC; Duluth (GA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Confidential client in the manufacturing, aerospace, and government supply chain sector is seeking a Branch Operations Supervisor to support a fast-moving, highly regulated environment. The role leads a small team and coordinates order flow from entry through billing and payment.

The position operates in a hybrid model with in-office work Monday–Thursday and remote on Fridays, and requires working with Sales, Operations, Engineering, Manufacturing, and Project Management to meet customer and

Qualifications

• Associate degree and 2 years of experience.
• Strong problem-solving, communication, and organizational skills.
• Proficiency in Word, Excel, Outlook, and collaboration tools.

Responsibilities

• Lead and develop a 3-person operations support team.
• Oversee order entry, billing, collections, and workflow accuracy.
• Manage office bills, facility allocations, credit card purchasing, and payroll allocations.
• Serve as ERP (Epicor) training lead and process improvement driver.
• Support documentation, reporting, and customer portal submissions.
• Collaborate cross-functionally with Sales, Ops, Engineering, Manufacturing, and PMs.

Skills

Problem-solving

Communication

Organizational skills

Education

Associate degree

Tools

Epicor ERP

Word

Excel

Outlook

Job description

A confidential client in the manufacturing, aerospace, and government supply chain sector is seeking a Branch Operations Supervisor to support a fast‑moving, highly regulated environment. The organization provides engineered packaging, supply chain coordination, and operational support for complex customer programs.

About the Role

The Branch Operations Supervisor leads a small operations support team and oversees order flow from entry through billing and payment. This role serves as the branch’s primary escalation point and works closely with Sales, Operations, Engineering, Manufacturing, and Project Management to ensure customer and internal requirements are met with accuracy and urgency. The ideal candidate is organized, proactive, and comfortable improving processes in a growing environment.

Work Model

Hybrid: In office Monday–Thursday; remote on Fridays.

Key Responsibilities

• Lead and develop a 3‑person operations support team
• Oversee order entry, billing, collections, and workflow accuracy
• Manage office bills, facility allocations, credit card purchasing, and payroll allocations
• Serve as ERP (Epicor) training lead and process improvement driver
• Support documentation, reporting, and customer portal submissions
• Collaborate cross‑functionally with Sales, Ops, Engineering, Manufacturing, and PMs

Required Qualifications

• Associate degree and 2 years of experience
• Strong problem‑solving, communication, and organizational skills
• Proficiency in Word, Excel, Outlook, and collaboration tools

Preferred Qualifications

• Experience in manufacturing, aerospace, or government/military environments