Branch Operations Specialist

Belt Power; Kentucky; On-site; USD 55,000 - 70,000; Full time

Job summary

Belt Power LLC in Kentucky is seeking a Branch Operations Specialist to lead branch operations, deliver exceptional customer service, and drive shop efficiency. The role blends operations management, sales support, inventory oversight, and team leadership to keep the branch running smoothly.

You will manage quotes, orders, and purchasing; coordinate inventory and vendor relations; collaborate with production; supervise inside sales, shop staff, and shipping; and serve as the main point of

Qualifications

• Experience in industrial distribution and ERP systems.
• Strong communication and leadership abilities.
• Willingness to travel as required.

Responsibilities

• Manage quotes, orders, purchasing, and delivery expectations.
• Coordinate inventory management and vendor relationships.
• Collaborate with production to optimize shop workflows.
• Lead branch personnel including inside sales and shipping/receiving.
• Serve as primary point of contact for branch operations and IT equipment.
• Build strong customer and vendor relationships.

Skills

ERP systems

Team leadership

Customer service

Mechanical aptitude

Organizational skills

Job description

Job Description

Join Belt Power as a Branch Operations Specialist!

Are you a hands-on operations professional who thrives in a fast-paced environment and enjoys leading teams, improving processes, and delivering exceptional customer service? Branch Operations Specialist describes a dynamic role that combines operations management, customer support, production coordination, inventory oversight, and team leadership.

About Belt Power

Belt Power is a leading distributor and fabricator of conveyor system solutions, serving the manufacturing and material handling industries. The company provides a broad range of conveyor belts, equipment, components, accessories, rubber products, hose, and gasket solutions, with a commitment to quality and value added service.

What You'll Do

As a Branch Operations Specialist, you'll be at the center of branch success, helping drive operational excellence, outstanding customer experiences, and efficient shop performance. Your responsibilities will include:

• Supporting customers and sales teams by managing quotes, orders, purchasing activities, and delivery expectations.
• Coordinating inventory management, product sourcing, and vendor relationships to keep operations running smoothly.
• Collaborating with production teams to optimize shop workflows, fabrication processes, installations, and equipment maintenance programs.
• Leading branch personnel, including inside sales, shop employees, and shipping/receiving team members, while supporting scheduling and timekeeping activities.
• Serving as the primary point of contact for branch communications and facility-related operations, including IT equipment, contractors, and building maintenance.
• Building strong customer
• and vendor relationships while ensuring every transaction is completed accurately and efficiently.

What We're Looking For

We're seeking a motivated professional who brings:

• Experience in industrial distribution and a strong mechanical aptitude.
• Strong organizational skills, attention to detail, and the ability to prioritize multiple responsibilities.
• A customer-focused mindset with excellent communication and relationship-building abilities.
• Experience working with ERP systems and a willingness to learn new processes and technologies.
• A collaborative approach, positive attitude, adaptability, and a commitment to teamwork.
• A valid driver's license and the ability to meet travel, physical, and scheduling requirements associated with the position.

Why You'll Love This Role

• Take ownership of critical branch operations and make a direct impact on business success.
• Lead and collaborate with cross-functional teams across sales, operations, accounting, and production.
• Gain exposure to business development, customer engagement, continuous improvement initiatives, product training, and trade shows.
• Work in a role that offers variety, challenge, and opportunities for professional growth.

Position Details

• Full-time position.
• Typical schedule: Monday through Friday, 7:30 a.m. to 4:00 p.m.
• Overtime and occasional weekend work may be required.
• Work environment includes both shop facilities and customer sites.

If you're a proactive problem-solver who enjoys leading people, improving operations, and delivering exceptional customer service, we'd love to hear from you!

Company Description

Belt Power LLC is a full service distributor and fabricator specializing in the fulfillment of conveyor system requirements for the processing, manufacturing, and material handling industry. We place an emphasis on providing quality, value added components; as well as local service capabilities to support our customers’ needs. Our product line ranges from all types of conveyor belting, conveying equipment and components, belting accessories, hose and fitting products, plastics, gasket, and power transmission products.

Company Description

Belt Power LLC is a full service distributor and fabricator specializing in the fulfillment of conveyor system requirements for the processing, manufacturing, and material handling industry. We place an emphasis on providing quality, value added components; as well as local service capabilities to support our customers’ needs. Our product line ranges from all types of conveyor belting, conveying equipment and components, belting accessories, hose