Branch Operations Specialist

Dime Community Bank; Hauppauge (NY); Presencial; USD 50 000 - 60 000; Tempo integral

Resumo da oferta

Dime Community Bank, headquartered in Hauppauge, NY, is seeking a Branch & Private Banking Operations Specialist to support the Branch Operations team and Private Banking network. The role focuses on IRA processing, compliance with banking regulations, and document control within an in-office setting.

The candidate will collaborate with the Business Process Manager and IT tools to improve procedures, train staff, and ensure accurate, timely processing across accounts and transfers.

Qualificações

• College degree or equivalent experience preferred.
• Minimum 2+ years banking experience preferred.
• Knowledge of IRA rules and banking regulations.
• Strong time management and interpersonal skills.
• Excellent oral and written communication.

Responsabilidades

• Review all IRA transactions to ensure accurate documentation.
• Support branch and Private Banking network in establishing new accounts, withdrawals, RMDs, closeout and transfers for IRA portfolio.
• Oversee and review branch and Private Banking compliance with regulatory requirements (BSA, CIP, Reg D, Reg CC, Reg DD).
• Assist Business Process Manager and Integrated Teller applications to support branch and Private Banking network.
• Monitor Service Desk ticketing system and provide product knowledge assistance.
• Write and modify branch procedures to improve instructions and efficiencies across the network.
• Serve as a resource for branches and departments to resolve operational problems and identify recurring issues.
• Perform File Maintenance reviews for Branch Operations staff.
• Serve as central contact for new consumer and business accounts and ensure proper document handling in Director.
• Support Year-End reporting, IRA monitoring, Sox testing, and QA/Audits.
• Assist Digital Banking support for online account opening and daily attestations.

Conhecimentos

Banking experience

IRA knowledge

Microsoft Office

Regulatory knowledge

Formação académica

Bachelor's degree preferred

Ferramentas

Microsoft Office

Director system

Descrição da oferta de emprego

Branch & Private Banking Operations Specialist

Job Category: Operations

Requisition Number: BRANC003827

• Posted : October 14, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Summary: Dime Commercial Bank (Dime) is currently hiring for a Branch & Private Banking Operations Specialist at its Headquarters in Hauppauge, Long Island. The Branch & Private Banking Operations Specialist will be responsible for supporting the Branch Operations team and the branch and Private Banking network. The Branch & Private Banking Operations Specialist also acts as one of the primary contacts for assisting branch and Private Banking staff with operational questions and issues and ensures consistent adherence to policies, procedures, and regulations through a combination of procedure authoring/revising and monitoring.

Salary commensurate with experience, ranging from $50,000 to $60,000 annually. The exact compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location.

All applicants must attach a recent resume. This is an in-office role .

Responsibilities

• Review all IRA transactions to ensure accurate documentation is completed for all transactions.
• Support branch and Private Banking network in establishing new accounts, withdrawals, RMD’s, closeout and transfers for the Banks IRA portfolio.
• Oversee and review branch and Private Banking compliance with regulatory requirements, including BSA, CIP, Reg D, Reg CC, and Reg DD.
• Support Business Process Manager and Integrated Teller applications to assist the branch and Private Banking network as needed.
• Monitor Service Desk ticketing system and assist with product knowledge.
• Write and modify branch procedures to provide instructions and create efficiencies throughout the branch and Private Banking network.
• Act as a resource for the branches, Private Banking, and other departments in resolving operational problems. Identify patterns in recurring problems and recommend procedural revisions and/or training issues.
• Act as the primary to perform File Maintenance review for the Branch Operations staff.
• Act as central contact for new consumer and business accounts. Responsible for the repository to house all related documents. Ensure that required documents are received and completed properly and set up on the system correctly. Ensure that all documents are scanned and archived correctly in Director.
• Provide support to Branch Operations staff on various departmental functions such as Year-End reporting, IRA account monitoring, Sox testing, testing workflows on Expedite and Quality Assurance Reviews/Audits.
• Assist with Digital Banking support for online account opening, review of daily branch reports, and daily attestation.
• Provide support to the Deposit Operations Department as required.
• Perform other duties as assigned.

Qualifications

• College degree preferred or a combination of education and experience.
• Minimum 2+ years’ banking experience preferred.
• Knowledge of all IRA rules and regulations.
• Experience and knowledge of banking regulations.
• Self-starter with demonstrated ability to work both independently and efficiently.
• Outstanding time management skills and interpersonal skills.
• Ability to work with all levels within the organization.
• Possess excellent oral and written communication skills.
• Organized and detail oriented and exhibit flexibility and willingness to work at a rapid pace.
• Excellent critical thinking and problem-solving skills.
• Proficiency in Microsoft Office and various banking third-party platforms.
• Must be able to find a high-volume, dynamic, and team-focused environment engaging.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.