Branch Operations Manager

Silver Angels, LLC; Owensboro (KY); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Benefits & employee discount program

On-demand pay with Payactiv

Job summary

Silver Angels of Kentucky is seeking a Marketing and Sales Lead for the Owensboro branch to coordinate and implement effective marketing and sales programs. You will lead admissions, supervise staff, and ensure daily office and people operations meet objectives.

You will develop training initiatives, manage budgets, and oversee payroll and client scheduling, partnering with HR to optimize onboarding and candidate sourcing. This role drives strategic plans aligned with corporate goals.

Qualifications

• Experience in HCBS (Home & Community Based Services)/ PSSA (Personal Support Service Agency) and/or Home Health preferred.
• Associate's degree in marketing or related field required.
• High school diploma or GED required.
• Minimum of two (2) years related sales/marketing experience required.
• Ability to manage marketing budget with proven sales success.
• Proficient in MS Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.

Responsibilities

• Lead, develop and coach branch staff and partner with Human Resources on performance concerns and terminations.
• Develop and lead training initiatives for branch office staff.
• Ensure compliance with established budgets.
• Partner with branch scheduling team to ensure clients' needs are met on a consistent basis.
• Monitor and approve payroll processing within established timelines, ensuring accuracy.
• Delivery of all marketing activity within agreed budget.
• Partner with Human Resources and Talent Acquisition to ensure proper candidate sourcing, ease of candidate application and positive onboarding experience.
• Attend required meetings and maintain open communication with corporate leadership team.
• Develop and implement strategic sales plans/marketing plans to accommodate corporate goals.
• Develop marketing plans, business plans, sales strategies, and action plans for identified targets of opportunity that clearly define objectives, goals, win strategies, schedules and action assignments. Identify opportunities related to changes in the industry.

Skills

Marketing

Sales

Budget management

Team leadership

Customer service

HR coordination

Education

Associate's degree in marketing or related field

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Internet navigation

Job description

Silver Angels of Kentucky - Owensboro, KY office!

Now serving: Daviess, Henderson, McLean, Ohio, Hancock, Hopkins, and surrounding counties.

Silver Angels is a home care provider that is committed to providing an environment of wellness, healing, and independence for its clients.

Overview

Partner with Director/Assistant Director of Business Development and Marketing to coordinate and implement effective marketing, sales programs, and ensure the branch meets its sales objectives.

Lead and coordinate the admissions process.

Lead branch team and ensure that effective and consistent daily office and people operations are achieved.

How you Will make a Difference

• Lead, develop and coach branch staff and partner with Human Resources on performance concerns and terminations.
• Develop and lead training initiatives for branch office staff.
• Ensure compliance with established budgets.
• Partner with branch scheduling team to ensure clients' needs are met on a consistent basis.
• Monitor and approve payroll processing within established timelines, ensuring accuracy.
• Delivery of all marketing activity within agreed budget.
• Partner with Human Resources and Talent Acquisition to ensure proper candidate sourcing, ease of candidate application and positive onboarding experience.
• Attend required meetings and maintain open communication with corporate leadership team.
• Develop and implement strategic sales plans/marketing plans to accommodate corporate goals.
• Develop marketing plans, business plans, sales strategies, and action plans for identified targets of opportunity that clearly define objectives, goals, win strategies, schedules and action assignments. Identify opportunities related to changes in the industry.

What you Need to make a Difference

• Experience in HCBS (Home & Community Based Services)/ PSSA (Personal Support Service Agency) and/or Home Health preferred.
• Associate's degree in marketing or related field, preferred.
• High school diploma or GED required.
• Minimum of two (2) years related sales/marketing experience required.
• Ability to manage marketing budget with proven sales success.
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.

Our exceptional Benefits Package and Signature Perks include the following and more!

• Competitive wages
• Benefits & employee discount program
• On-demand pay with Payactiv

Now offering the VitalLink Program

which connects stakeholders to essential resources!

Silver Angels is Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.

Pay Range

USD $55,000.00 - USD $62,000.00 /Yr.