Branch Operations Leader - WA South Market

JPMorganChase; Vancouver (WA); In loco; USD 60.000 - 75.000; Tempo pieno

Descrizione del lavoro

Chase is seeking a Branch Operations Lead in Vancouver, WA to oversee daily branch operations, ensure a welcoming client experience, and uphold regulatory standards. You will work with the Branch Manager and team to manage transactions, cash handling, and loss control while promoting self-service options for customers.

The role requires strong leadership, meticulous attention to detail, and 1+ years in retail banking, with weekend/evening availability.

Competenze

• Adhere to policies, procedures, and regulatory banking requirements.
• Maintain detail orientation and stay organized across tasks.
• Demonstrate leadership and operational proficiency in branch settings.
• Educate branch team and partners to stay informed.
• Engage clients, educate, and refer to experts when needed.
• 1+ years of retail banking experience.
• Ability to work branch hours including weekends and evenings.

Mansioni

• Collaborate with Branch Manager to create a welcoming branch atmosphere.
• Greet clients and assist with transactions, manage lobby flow, and schedule meetings.
• Engage clients with clear communication and anticipate needs.
• Lead branch operations, cash devices, and adherence to policies.
• Introduce clients to the branch team to deliver seamless service.
• Promote self-service options for accounts accessibility.
• Support loss control, compliance, and audits in daily operations.

Conoscenze

Leadership

Customer service

Regulatory compliance

Team collaboration

Education outreach

Retail banking

Attention to detail

Multi-tasking

Formazione

High school diploma, GED, or foreign equivalent

Strumenti

Cash handling procedures

Descrizione del lavoro

Chase is seeking a Branch Operations Lead in Vancouver, WA to oversee daily branch operations, ensure a welcoming client experience, and uphold regulatory standards. You will work with the Branch Manager and team to manage transactions, cash handling, and loss control while promoting self-service options for customers.

The role requires strong leadership, meticulous attention to detail, and 1+ years in retail banking, with weekend/evening availability.