Branch Operations Leader: Inventory & Service

SurfacePrep Group; Horsham Township (PA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Company Paid Life Insurance

Company Paid Short-Term Disability

Company Paid Long-Term Disability

Employee Assistance Program

Job summary

SurfacePrep is seeking a Branch Manager in Horsham, PA to oversee daily branch operations, warehouse and inventory management, logistics, and sales support. You will lead branch personnel, drive efficiency, accuracy, and strong customer service while maintaining controls and reporting.

The role requires proven leadership in operations, strong knowledge of warehouse and inventory processes, and ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Experience in office or operations management.
• Strong warehouse, inventory and logistics knowledge.
• Proven leadership and people-management abilities.
• Proficiency with ERP and Microsoft Office.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Oversee day-to-day branch operations including warehouse, shipping, inventory, and customer support.
• Ensure efficiency, accuracy, and productivity across the branch.
• Develop procedures to improve workflow and reduce errors.
• Monitor expenses to meet profitability goals.
• Maintain inventory levels through cycle counts and audits.
• Coordinate receiving, stocking, orders, and shipping.
• Minimize discrepancies and ensure proper material handling.
• Supervise branch staff and develop performance.
• Train, coach, and set accountability standards.
• Support sales teams with order processing and delivery coordination.
• Maintain strong customer relationships and service levels.
• Assist with purchasing, expenses, and reporting.
• Prepare branch documentation and reporting.
• Partner with leadership on operational planning.

Skills

Office management

Operations management

Leadership

Communication

Organization

ERP systems

Inventory management

Logistics

Microsoft Office

Tools

ERP software

Job description

SurfacePrep is seeking a Branch Manager in Horsham, PA to oversee daily branch operations, warehouse and inventory management, logistics, and sales support. You will lead branch personnel, drive efficiency, accuracy, and strong customer service while maintaining controls and reporting.

The role requires proven leadership in operations, strong knowledge of warehouse and inventory processes, and ability to manage multiple priorities in a fast-paced environment.