Branch Operations Leader: Growth & Service

LGG Industrial; Conover (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits: medical, dental, and視

401(k) with company match

Paid vacation, holidays and sick time

Disability insurance

Job summary

LGG INDUSTRIAL, a national hoses, gaskets, and conveyor distributor, seeks a Branch Manager in Conover, NC. This role leads Operations, Customer Service, Purchasing, Sales, and Field Service to deliver high-quality service and growth.

You will optimize facility operations, drive safety and quality, manage cross-functional teams, and uphold ISO9001:2015, 5S, and lean initiatives while maintaining strong customer satisfaction and profitable performance.

Qualifications

• 5-7 years of related warehousing or production experience.
• 2-3 years of management or supervisory experience.
• College degree, Business Administration or Industrial Distribution preferred; equivalent degrees will be considered.
• Ability to work nights and weekends, as required.
• Background checks and drug screening may be required (by Company, Customer or DOT requirements).
• Valid Driver's License required.

Responsibilities

• Plan, schedule, and supervise all operational teams including Warehouse/Production, Safety, Quality, Shipping/Receiving, Drivers, VMI and Counter Sales (where applicable).
• Oversee facility operations and ensure alignment with strategic company goals.
• Drive efficient daily execution of orders, inventory, and delivery processes.
• Ensure on time delivery for the Branch and to support the organization in achieving goals in a cost-effective manner.
• Implement standardized customer service policies and procedures across the branch.
• Support Account Managers by identifying technical sales opportunities and drive cross-functional collaboration.
• Maintain ISO9001:2015 standards and 5S implementation projects.
• Lead hiring, onboarding, training, engagement, and performance reviews across all departments.
• Ensure safety compliance with DOT regulations and fleet management.

Skills

Leadership

Team-building

Communication

Problem-solving

Mechanical aptitude

ERP systems

MS Office

Cross-functional collaboration

Education

Bachelor's degree in Business Administration or Industrial Distribution

Tools

GeoTab/Donlen

ERP systems

Job description

LGG INDUSTRIAL, a national hoses, gaskets, and conveyor distributor, seeks a Branch Manager in Conover, NC. This role leads Operations, Customer Service, Purchasing, Sales, and Field Service to deliver high-quality service and growth.

You will optimize facility operations, drive safety and quality, manage cross-functional teams, and uphold ISO9001:2015, 5S, and lean initiatives while maintaining strong customer satisfaction and profitable performance.