Branch Operations Leader – Grounds Maintenance & Safety

Clippers Landscaping; Sterling (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Asplundh Tree Expert, LLC in Sterling, VA is seeking a Branch Manager to lead grounds maintenance, enhancements, irrigation, and overall operations. This role ensures safety, quality, and financial performance while developing employees and coordinating with clients and administration.

You will partner with company leaders to implement goals, drive customer experience, manage subcontractors, and maintain strong relationships with clients and internal teams.

Qualifications

• Bachelor's degree or equivalent combination of skills and experience.
• Experience leading multiple landscape operations.
• Experience effectively managing others.
• Proficiency in Aspire a plus.
• Ability to use a computer and Microsoft Office software (Word, Excel).
• Ability to organize and schedule multiple projects.
• Strong communication and relationship-building skills.
• Ability to manage budgets and vendor relationships.
• Valid driver's license with adequate driving record.

Responsibilities

• Develop and implement future goals and processes to grow grounds maintenance and seasonal services.
• Develop and drive a culture of product delivery and continual improvement of the customer experience, working with the sales team to enhance customer relationships.
• Ensure effective and efficient communication protocols and processes are in place between all parties responsible for maintaining quality standards on client properties.
• Develop and manage a professional relationship with clients and relevant internal business departments, utilizing the optimum communication methods to develop efficient and effective processes.
• Responsible for the effective and efficient resolution of property issues, ensuring Client Managers are fully informed at each stage of the process.
• Work with the Administration team to ensure all information relating to billing, accounts payable, payroll, and sub-contractor contracts/payments are delivered and updated in a timely fashion.
• Responsible for the overall safety of branch team members, including appropriate training, daily safety meetings, PPE management.
• Ensure training and analysis of crews, production standards, and sharing of operational best practices, and ensure branch employees perform safely within guidelines of Safety Training Programs and Compliance.
• Evaluate and develop plans for the efficient use of equipment and materials, perform the regular branch and customer site audits/reviews, and participate in estimating for grounds maintenance, Enhancements, and Irrigations.
• Oversee the recruitment, selection, and hiring of branch personnel where required, ensuring the right people with the appropriate skills and experience are in place in order to meet the branch goals.
• Manage team performance based on roles, responsibilities, and goals for the branch team.

Skills

Leadership

Communication

Project scheduling

Problem solving

Education

Bachelor's Degree or equivalent

Tools

Aspire

Job description

Asplundh Tree Expert, LLC in Sterling, VA is seeking a Branch Manager to lead grounds maintenance, enhancements, irrigation, and overall operations. This role ensures safety, quality, and financial performance while developing employees and coordinating with clients and administration.

You will partner with company leaders to implement goals, drive customer experience, manage subcontractors, and maintain strong relationships with clients and internal teams.