Branch Operations Leader — Customer Experience & Growth

Continental Battery Systems; Topeka (KS); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Substantial 401k match

Voluntary benefits package

PTO and paid holidays off

Employee product discounts

Job summary

Continental Battery Systems is seeking a branch administrator with a strong customer-service mindset. You will assist the manager, train staff, and manage daily data entry and reports. You will deliver a high-quality customer experience while promoting sales and maintaining smooth branch operations.

Responsibilities include handling orders, CRM logging, and ensuring safety and efficiency in branch duties, with occasional weekends as needed.

Qualifications

• Experience in customer-facing roles and branch operations.
• Proficiency with CRM systems and data entry.
• Ability to provide high-quality customer experiences and sales support.

Responsibilities

• Assist the branch manager with administration and reporting.
• Train new employees and evaluate performance as needed.
• Deliver strong customer service and upsell products/services.

Skills

Customer service oriented

CRM software

Sales knowledge

Data entry

Tools

MS Office

CRM software

Job description

Continental Battery Systems is seeking a branch administrator with a strong customer-service mindset. You will assist the manager, train staff, and manage daily data entry and reports. You will deliver a high-quality customer experience while promoting sales and maintaining smooth branch operations.

Responsibilities include handling orders, CRM logging, and ensuring safety and efficiency in branch duties, with occasional weekends as needed.