Branch Operations Intern

Regional Management Corp; Wauwatosa (WI); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Regional Management Corp in Wauwatosa, WI offers a Branch Operations Intern role. This part-time position provides exposure to consumer lending, branch processes, and field operations, with a schedule of 16–25 hours per week, Monday through Friday, including some evenings or Saturdays.

You will complete the training, learn loan products, establish customer relationships, and assist in delinquency management and outbound calls, aiming to prepare you for future leadership as a Branch Manager.

Qualifications

• Current college student (Sophomore–Senior) enrolled in an accredited program.
• Flexible schedule; 8–25 hours per week.
• Willing to obtain required certifications and licenses.

Responsibilities

• Complete training program within the required timeframe.
• Understand loan products to help customers make informed decisions.
• Establish and build customer relationships through exceptional service.
• Assist in underwriting loans.
• Close loans as directed by Branch Manager.

Skills

Self-confidence

Leadership

High energy

Communication skills

Ambition

Customer service

Sales mindset

Calm under pressure

Multi-tasking

Integrity

Education

College student (Sophomore–Senior)

Business major preferred

Job description

## Branch Operations InternApply: Wauwatosa, WI: Part time: Posted Today: R8467Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!## Job PurposeThe purpose of the Branch Operations Intern is to assist in developing the branch’s business, learn the consumer finance business, RM’s business practices and to prepare to manage a branch office. ## Duties and Responsibilities* Complete training program within the required timeframe.* Understand our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals.* Establish and build customer relationships through delivering exceptional service.* Develop and deliver consolidation options for customers.* Ability to learn how to underwrite loans.* Work with past-due customers to arrange payments.* Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages.* Offer additional loan products to current customers.* Execute business plan for outbound solicitation to former customers.* Close loans as directed by the Branch Manager.* Other duties as assigned.## Minimum Qualifications* Current full-time Sophomore, Junior or Senior in an accredited college program.* Flexible schedule while working between 8 and 25 hours a week.* Computer literacy.* Must pass pre-employment assessment, drug screen, credit, and criminal background checks.* Must be eligible and willing to obtain all required certification and licenses.## Preferred Qualifications* Major in Business related program preferred* Previous work experience in customer-facing environment.* Willingness to relocate for career advancement.* Valid Driver’s License and access to a dependable automobile with liability insurance coverage.## Critical Competencies* High degree of self-confidence* Leadership qualities* High energy* Above average communications skills* Ambition to work in the finance business and to be a Branch Manager* Customer service oriented with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers* Calm under pressure* Proven ability to multi-task* High degree of integrity* Sales mentality## Working ConditionsThis position works in a Branch office providing services to customers and potential customers in person and over the phone. The Branch Operations Intern typically works 16-25 hours a week, Monday through Friday with some evenings and Saturdays.