Branch Operations Excellence Specialist

DPR Construction; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

DPR Construction is seeking a Branch Operations Excellence Specialist to support operational excellence across DPR’s Equipment branches. You will reinforce best practices, deliver training, and monitor KPIs to drive consistency and accountability.

You will conduct branch visits, analyze performance data, coach branch teams on processes and system usage, and partner with regional stakeholders to close gaps and implement approved improvements.

Qualifications

• Bachelor’s degree in business, operations management, construction management, or related field; equivalent experience accepted.

Responsibilities

• Conducts branch visits and operational reviews to reinforce best practices.
• Monitors and analyzes KPIs, identifying trends and sharing observations with leadership to drive improvement.
• Delivers training and coaching to branch personnel on operational processes and system usage.
• Documents gaps, gathers feedback, and communicates findings to leadership and partners.
• Supports rollout and adoption of new processes, tools, and updates as directed by management.

Skills

Operational coaching

Training delivery

Data analysis

Education

Bachelor’s degree in business/ops/construction

Tools

Rental management systems

Procurement systems

Job description

## Branch Operations Excellence SpecialistApply: Florida: Charlotte, NC: Austin, TX: Raleigh-Durham, NC: Full time: Posted Today: JR-16495## **Job Description****At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of the role and is a starting point. Every employee is expected to lead from where they are, take ownership of outcomes, and always act in the best interest of the team, customer, project and organization.** **As a purpose-driven organization on a journey to be most admired, we rely on trust, shared leadership, open communication, disciplined action and a deep respect for the individual to drive exceptional performance. Success is not just about what we build, but who we build and how we build it: with integrity, enjoyment, uniqueness and an ever-forward mindset.****Job Summary:** Supports operational excellence efforts across OES Equipment branches within DPR’s Family of Companies by reinforcing company best practices, delivering training, and monitoring key performance indicators. Provides hands-on operational guidance and coaching to branch teams to strengthen consistency, accountability, and process adherence. Partners with regional stakeholders to identify performance gaps and support execution of approved improvement initiatives. **Key Responsibilities:** Conducts branch visits and operational reviews to reinforce established best practices and support adherence to standard operating procedures. Monitors and analyzes key performance indicators, identifying trends and sharing observations with branch leadership to support performance improvement efforts. Delivers training and coaching to branch personnel on operational processes, system usage, and performance expectations. Documents operational gaps, gathers branch feedback, and communicates findings to regional leadership and functional partners. Supports rollout and adoption of new processes, tools, and operational updates as directed by management. Maintains working knowledge of supporting workgroups and systems to provide accurate guidance and promote process consistency. Builds collaborative relationships with branch teams to foster accountability, trust, and continuous improvement without direct supervisory responsibility. **Education Qualifications:** Bachelor’s degree in business, operations management, construction management, or a related field, or equivalent experience required. **Work Experience:** 5+ years of experience in operations, construction services, supply, or equipment rental operations required. Knowledge of general construction, construction supplies, or equipment required. Experience working with rental management or procurement systems preferred. **Certifications and Licenses:** No certifications required.