Branch Office Specialist

Murphy-Hoffman Company; Springdale (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental and Prescription保险

Disability and Life Insurance

Paid Time Off

401k and Profit Sharing with Employer

Flexible Spending Account

Internal Promotion Opportunities

On the Job Training

Job summary

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership and leasing group. As MHC Kenworth/Volvo-Springdale grows, we have an opening for a Branch Office Specialist who will support branch operations, greet customers, answer calls, and route inquiries to the right person or location.

This role performs clerical duties, prepares deposits, scans documents, codes payables, monitors invoices, notary duties, and manages office supplies.

Qualifications

• Excellent communication, organizational and customer service skills.
• Poise to direct customers to the appropriate department or manager.
• Experience in an office environment preferred.
• Must be proficient with Word and Excel.
• Must be able to qualify as legal notary.

Responsibilities

• Greet all visitors in a professional and courteous manner and direct them to the appropriate person.
• Answer incoming telephone calls and route messages to the right employee.
• Perform clerical duties to support branches (truck sales, parts, service and/or body shop).
• Open, date stamp and sort incoming mail; process outgoing mail and deposits.
• Scan documents for use by Regional and Corporate offices.
• Code payables to correct General Ledger accounts; fill out new vendor forms.
• Monitor and follow up on missing invoices; process intercompany invoices; notary service.
• Manage office supply inventory and replenish as needed.

Skills

Excellent communication

Organizational skills

Customer service

Microsoft Office

Notary

Tools

Microsoft Word

Microsoft Excel

Job description

Job Details

Job Title: Branch Office Specialist

Business Function: Administration

Branch Name: MHC Kenworth/Volvo-Springdale

Date: 10-22-2026

Address: 4678 North 45th Street

City: Springdale

State: AR

Job Overview & Essential Functions

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck Dealership and Leasing group. As MHC continues to grow, we have an opening for a Branch Office Specialist. The role of the Branch Office Specialist is to support the operations of the Branch by assisting customers and employees. Provide a professional, courteous and helpful atmosphere by being the face and voice of the Branch. Answer all incoming calls and route calls to the appropriate person or location. Greet customers, vendors, job applicants and other visitors and assure that they are directed or escorted to the proper office or location. Perform office and clerical tasks as assigned by the Regional Accounting Manager and Branch Manager.

• Responsible for greeting all visitor arrivals in a professional and courteous manner and directing them to the appropriate person or area with the branch.


• Answers all incoming telephone calls in a professional and courteous manner and routes all incoming calls. Takes messages and make sure they get to the appropriate employee.


• Performs various accounting, finance, credit administration and clerical duties as directed to support the operational departments within the branch (i.e. truck sales, parts, service and/or body shop).


• Opens, date stamps and sorts all incoming mail and processes all outgoing mail.


• Prepares daily deposits.


• Scans documents for use by Regional and Corporate offices.


• Codes Payables to correct General Ledger Account. Fill out New Vendor Forms.


• Monitor and follow up on missing invoice list, EDI invoice processing and intercompany invoices.


• Performs notary service for the branch.


• Manages the office supply inventory and replenish supplies as needed.

Qualifications

• Requires excellent communication, organizational and customer service skills.


• Must have the poise and confidence necessary to make routine decisions and direct customers to the appropriate department or manager to address their needs issues.


• Experience in an office environment preferred.


• Must be well organized, detail-oriented, and possess the ability to handle multiple tasks at the same time.


• Must be proficient with Microsoft Office Products such as Word and Excel.


• Must be able to qualify as legal notary.

Benefits

• Competitive Salary


• Medical, Dental and Prescription Insurance


• Disability and Life Insurance


• Paid Time Off program


• 401k and Profit Sharing with Employer Match


• Flexible Spending Account


• Internal Promotion Opportunities


• On the Job Training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled