Branch Office Administrator- Phoenix, AZ

Edward Jones; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Edward Jones is seeking a Branch Office Administrator in Phoenix, AZ. This full-time role involves managing client accounts, facilitating communication, and providing exceptional service. Ideal candidates will demonstrate strong analytical and communication skills, with opportunities for growth in a supportive environment.

Benefits

Medical, dental, and vision insurance

Retirement plans

Paid holidays and vacation

Sick leave

Performance bonuses

Qualifications

• Deliver excellent client service and manage accounts.
• Support administrative tasks and learn new technologies.
• Collaborate with financial advisors to meet client needs.

Responsibilities

• Build strong relationships with clients and anticipate financial needs.
• Facilitate communication and ensure a positive client experience.
• Support financial advisors in achieving client goals.

Skills

Analytical thinking

Attention to detail

Adaptability

Communication

Digital proficiency

Teamwork

Tools

MoneyGuide

Salesforce

Microsoft Office

Job description

Branch Office Administrator- Phoenix, AZ

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This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $23.00/hr

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.

At Edward Jones, we call our field associates branch teams. Most of our teams are small, with two or three people. As a Client Support Team Professional, you are a key member of that team along with the financial advisor. You are the first voice clients hear on the phone and the first face they see in person. Your main responsibility is to build strong relationships with clients, helping them identify and anticipate their financial needs. You collaborate closely with financial advisors to help clients achieve their financial goals.

Job Overview
This is a full-time position at our branch located at 25155 N 67th Ave Suite 140, Phoenix, AZ. The posting remains open for 30 days from 13-May-2025, but may close early due to application volume.

Role Summary
As a Branch Office Administrator, you will support our clients by managing accounts, facilitating communication, and ensuring a positive experience. This role offers growth opportunities in a dynamic environment.

Support and Development
We provide comprehensive training, a supportive network, and opportunities for professional growth. Our benefits include medical, dental, vision, retirement plans, paid holidays, vacation, sick leave, and performance bonuses.

Compensation
We offer a competitive pay range of $22.50 to $23.91 per hour, with potential for merit increases and bonuses based on performance.

Skills/Requirements
Key skills include analytical thinking, attention to detail, adaptability, communication, digital proficiency, and teamwork. Requirements include delivering excellent client service, managing accounts, supporting administrative tasks, and learning new technologies like MoneyGuide, Salesforce, and Microsoft Office.

About Us
Edward Jones is a Fortune 500 company dedicated to positive impact, community involvement, and fostering an inclusive environment where everyone feels valued. We serve over nine million clients with over 20,000 financial advisors across the U.S. and Canada. We are committed to your growth and success.

Additional Information
This role is classified as an Associate, full-time, in the general business, administrative, and customer service functions. We encourage referrals to increase your chances of interviewing. Sign in to set job alerts for "Branch Office Administrator" roles.