Branch Office Administrator

Edward Jones; Federal Way (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Edward Jones is seeking a Branch Office Administrator to provide exceptional client service and support financial advisors. This full-time role involves managing accounts, facilitating communication, and ensuring a positive client experience in a dynamic environment. The position offers comprehensive training and numerous benefits, fostering professional growth and inclusivity.

Benefits

Comprehensive 6-month training with mentorship

Support from your branch, region, and home office

Independence with team backing

Full-time benefits including medical, dental, vision, disability, life insurance, 401k, HSA, FSA

Paid holidays, vacation, sick leave, personal days, and volunteer time

Responsibilities

• Deliver personalized client service.
• Participate in business planning and strategy development.
• Listen for client needs and identify opportunities for additional services.
• Plan and execute marketing events.

Skills

Analytical Thinking

Attention to Detail

Adaptability

Conversational Skills

Digital Tool Utilization

Team Collaboration

Job description

Join to apply for the Branch Office Administrator role at Edward Jones.

This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$26.00/hr - $27.00/hr

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.

At Edward Jones, our field teams are small, and in a Client Support Team Professional role, you are a vital member. You are the first voice clients hear and the first face they see. Your main responsibility is to understand your clients deeply to help them identify and address their needs. You collaborate closely with financial advisors to help clients achieve their financial goals.

Job Overview

Position Schedule: Full-Time

Branch Address: 31620 23rd Ave S Ste 321, Federal Way, WA

This posting remains open for 30 days from 22-May-2025, but may close early due to volume of applicants.

If you seek a fulfilling career, the Branch Office Administrator (BOA) role may be suitable. BOAs support financial advisors in helping clients meet their long-term goals. Their primary role is administrative support, and they are an integral part of our client support team, valued for their diverse backgrounds and perspectives.

Role Summary

As a Branch Office Administrator, you will support clients seamlessly, manage accounts, facilitate communication, and ensure a positive experience. This role offers growth in a dynamic environment.

We provide:

• Comprehensive 6-month training with mentorship
• Support from your branch, region, and the home office
• Independence with team backing

Responsibilities include:

• Delivering personalized client service
• Participating in business planning and strategy development
• Listening for client needs and identifying opportunities for additional services
• Planning and executing marketing events

Additional benefits and culture

• Focus on continuous improvement and professional development
• Inclusive environment valuing diverse viewpoints
• Recognition programs and long-term career support
• Full-time benefits including medical, dental, vision, disability, life insurance, 401k, HSA, FSA, paid holidays, vacation, sick leave, personal days, and volunteer time

Compensation

We offer competitive pay with a focus on a human-centered approach and profit-sharing opportunities.

Hiring Range: $26.10 - $27.74

Skills and Requirements

Successful candidates will demonstrate:

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

Role-specific requirements include providing exceptional client service, managing accounts, supporting administrative and operational tasks, and being proficient with relevant technology such as MoneyGuide, Salesforce, and Microsoft Office.

About Us

Edward Jones is a Fortune 500 company committed to positive impact, diversity, and inclusion. We serve over nine million clients with a network of financial advisors across the U.S. and Canada. Our purpose is to partner for positive impact, enhancing the lives of clients, colleagues, and communities. We value our associates and their contributions, fostering a supportive and inclusive environment.