Branch Member Advocate & Customer Service Pro

Suncoast-Credit-Union; Naples (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Financial Well-Being

Wellness

Work-Life Balance

Community Involvement

Growth

Job summary

Suncoast Credit Union in Naples, FL is hiring a Branch Customer Representative (Member Advocate) to deliver friendly teller service and build lasting member relationships at our Naples branch. The role offers $20.00 hourly with incentive raises for learning key skills.

You will greet members, advise on financial products, process deposits and withdrawals, and help members meet their financial needs while upholding confidentiality and commitment to service.

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience with a financial institution or similar customer service role.
• Confidentiality and strong communication skills required.

Responsibilities

• Greet and welcome members with excellent service.
• Present Suncoast products to meet members' financial goals.
• Process teller transactions including deposits and withdrawals.
• Balance cash drawer and maintain accurate records.
• Verify ID and monitor account activity for accuracy.
• Maintain compliance with policies and procedures.

Skills

Customer Service

Data Science

Sales

Education

High school diploma or equivalent

Job description

Suncoast Credit Union in Naples, FL is hiring a Branch Customer Representative (Member Advocate) to deliver friendly teller service and build lasting member relationships at our Naples branch. The role offers $20.00 hourly with incentive raises for learning key skills.

You will greet members, advise on financial products, process deposits and withdrawals, and help members meet their financial needs while upholding confidentiality and commitment to service.