Branch Manager Trainee

Regional Finance (Regional Management Corp.); Bellaire (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional Finance (Regional Management Corp.) is seeking a Branch Manager Trainee to learn the consumer finance business, support the Branch Manager, and prepare to run a branch office. The role includes training on people management and delivering excellent customer service.

Responsibilities include completing a 15-month training program, promoting loan solutions, growing loan portfolios, and maintaining branch standards while assisting in business development and delinquency management.

Qualifications

• Bachelor’s degree.
• Experience with Microsoft Office Suite products.
• Detail oriented.
• Must pass drug screen, criminal and credit background checks.
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
• Willingness to relocate for career advancement.
• Ability to travel.

Responsibilities

• Complete 15-month training program for Branch Manager role.
• Subject matter expert in personal loan product offerings; present loan solutions to customers.
• Assist in developing marketing strategies to increase branch’s loan portfolio and profitability.
• Establish and build customer relationships through delivering exceptional service.
• Utilize account management practices to assist delinquent customers.
• Transport money and deposits to and from bank.
• Complete training program within the time set forth by the Training Department.
• Attend required in person training at offsite locations.
• Complete weekly progress report and work with management to develop, communicate, and track goals.
• Report, manage, and maintain branch standards on all aspects of delinquency.
• Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
• Close loans as directed by manager.
• Manage all branch-to-customer communications via mail.
• Process loan product applications.
• Work with manager to ensure proper open and close procedures completed daily for branch.
• Assist in development of new and maintenance of current business to business contacts.
• Other duties as assigned by leadership.

Skills

Detail oriented

Travel readiness

Relocation willingness

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.

We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.

If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!

Job Purpose

The purpose of the Branch Manager Trainee position is to assist the Branch Manager to learn the consumer finance business, RMC’s business practices, and to prepare to manage a branch office. The position is designed to develop the needed skill set to run a branch but also includes training on how to effectively manage people. The Branch Manager Trainee will perform in accordance with RMC’s Mission, Vision and Shared Values.

Duties and responsibilities

• Completion of 15-month technical and soft skill training program in preparation for a Branch Manager role.
• Subject matter expert in RMC personal loan product offerings; uses knowledge to present loan solutions to current and potential customers that help them achieve their financial goals.
• Assist in developing marketing strategies to increase branch’s loan portfolio and enhance profitability.
• Establish and build customer relationships through delivering exceptional service.
• Utilize RMC account management practices to assist delinquent customers.
• Transport money and deposits to and from bank.
• Complete training program within the time set forth by the Training Department.
• Attend required in person training at offsite locations.
• Complete weekly progress report and work with management to develop, communicate, and track daily/weekly/monthly goals.
• Report, manage, and maintain branch standards on all aspects of delinquency.
• Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
• Close loans as directed by manager.
• Manage all branch-to-customer communications via mail.
• Process loan product applications.
• Work with manager to ensure proper open and close procedures completed daily for branch.
• Assist in development of new and maintenance of current business to business contacts.
• Other duties as assigned by leadership.

Minimum Qualifications

• Bachelor’s degree
• Experience with Microsoft Office Suite products
• Detail oriented
• Must pass drug screen, criminal and credit background checks
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage
• Willingness to relocate for career advancement
• Ability to travel

Preferred Qualifications

• Bachelor’s degree in related field (business, accounting, finance, economics, management, marketing)
• Bilingual