Branch Manager: Small Business Growth & Service

KeyBank; Anacortes (WA); On-site; USD 69,000 - 105,000; Full time

Job summary

KeyBank in Anacortes, WA is seeking a Branch Manager to lead a dynamic team, drive client growth, and deliver exceptional service in the local community.

The role requires 3+ years of sales leadership, small business deposit/credit experience, and strong communication and coaching skills. Notable responsibilities include branch operations, regulatory compliance, staff development, and community networking.

Qualifications

• Must have strong leadership and coaching ability to develop a high-performing sales team.
• Experience leading small business deposit/credit and understanding financial statements.
• Excellent communication, public speaking, and relationship-building skills.
• Proven ability to leverage COIs and partner with internal business lines.

Responsibilities

• Lead branch operations and regulatory compliance, ensuring timely completion of tasks.
• Drive client acquisition, retention, and growth through proactive community engagement.
• Coach and develop branch team with performance reviews and development plans.
• Manage staffing, scheduling, and onboarding to maintain appropriate coverage.
• Deliver consistent client experiences and maintain a culture of ethical conduct.

Skills

Client relationship

Public speaking

Leadership

Sales leadership

Coaching

Community networking

Education

High School Diploma, GED, or equivalent

Bachelor's Degree (preferred)

Job description

KeyBank in Anacortes, WA is seeking a Branch Manager to lead a dynamic team, drive client growth, and deliver exceptional service in the local community.

The role requires 3+ years of sales leadership, small business deposit/credit experience, and strong communication and coaching skills. Notable responsibilities include branch operations, regulatory compliance, staff development, and community networking.