Branch Manager - Salem

Aham Housing Finance Pvt Ltd; New Jersey; On-site; USD 70,000 - 90,000; Full time

Job summary

Aham Housing Finance Pvt Ltd is seeking a qualified professional to manage housing loan disbursement and ensure customer satisfaction. The role involves achieving disbursement targets, monitoring sales productivity, and recruiting and training sales officers. Candidates should have 8 to 12 years of experience in the housing loan sector and must possess at least an undergraduate degree. This position is crucial for maintaining portfolio quality and customer relationships in the New Jersey branch.

Qualifications

• 8 to 12 years of experience in housing loan sector.
• Undergraduate or postgraduate qualification required.

Responsibilities

• Achieve disbursement targets for housing and mortgage loans.
• Monitor sales officers to ensure business flow.
• Recruit and train sales officers in line with company standards.

Skills

Housing Loan Knowledge

Customer Relationship Management

Sales Management

Marketing Planning

Education

Under Graduate / Post Graduate

Job description

Responsibilities

• Responsible for achievement of Disbursement targets allotted to the branch on Housing & mortgage Loans and insurance premiums.
• Responsible for meeting the Weighted Average Yield target allotted to the branch.
• Responsible for Portfolio growth of the branch and retention of existing customers.
• Monitoring the activities of the Sales Officers at all locations and ensuring regular flow of business.
• Empanelment of the direct sourcing agents at all locations regularly to ensure steady flow of business from major sourcing channels.
• Planning & execution of marketing activities of the locations with a monthly calendar, monitoring the same on a daily basis.
• Monitoring productivity of the Sales Officers and ensuring that all of them meet the productivity norms on a monthly basis.

Business Process Flow & Management

• Responsible for housing loan file logins as per the product & policy norms of Aham HFC.
• Visit locations to meet identified customers for appraisal of the loan proposal.
• Ensuring proper & complete documentation of housing loan files put up for sanction.
• Management of post sanction documentation i.e., disbursement documentation.
• Ensuring customer satisfaction for all loans sanctioned & disbursed by Aham HFC.

Team Recruitment & Training

• Responsible for recruitment of sales officers, training them and ensuring the productivity levels as per the norms of the company.

Portfolio Quality Management

• Responsible for management of portfolio quality.
• Responsible for closure of outstanding post disbursal documentation.
• Handling chronic / delinquent accounts and initiating appropriate action for regularisation of the loan.

Person Profile

• Educational Qualification: Under Graduate / Post Graduate.
• Experience: 8 Years to 12 Years (Housing Loan Experience is must)