Branch Manager - Pest Control

Aruza LLC; Summerville (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Aruza Pest Control, based in Summerville, SC, is seeking a branch leadership role focused on sales growth, training, and superior service delivery. The position involves coordinating technicians, managing assets, and driving client satisfaction across field operations.

The role requires a valid driver's license, willingness to work some evenings/weekends, and ability to perform field inspections and travel as needed. A growth-minded, safety-conscious leader will fit well.

Qualifications

• Full-time, exempt position.
• Must possess and maintain a valid driver’s license and clean driving record.
• May require evenings or weekends based on operations and emergencies.
• Follows a 'first Saturday' work calendar with possible additional Saturdays.
• Basic computer proficiency including CRM tools, email, spreadsheets, and cloud-based documentation.
• Ability to learn routing software, inspection tools, and field service apps.
• Able to lift up to 50 pounds during product handling and inspections.
• Must be able to drive a company vehicle for branch operations and field visits.
• Travel up to 2 hours or more for regional coverage may be required.
• Field work includes outdoor inspections in various weather conditions.
• Must be able to maneuver in tight spaces and work safely around hazards.

Responsibilities

• Drive earnings potential through sales initiatives and strong service execution.
• Train and set up service technicians for success with ongoing follow-up.
• Educate teams and clients on environmentally responsible products.
• Oversee assets including vehicles, equipment, and products; delegate inspections as needed.
• Foster team development through licensure and product knowledge.
• Lead branch meetings and drive branch objectives and performance.
• Ensure high client satisfaction via training, field observations, and follow-up.
• Identify coaching opportunities and coach staff accordingly.
• Drive incentive programs to increase personal and branch revenue.

Skills

Leadership

Training & development

Customer service

Communication

Tools

CRM tools

Spreadsheets

Cloud-based documentation

Routing software

Mobile apps

Job description

Description

Aruza is a people-focused organization dedicated to providing exceptional pest control services while fostering personal and professional growth for our team members. We are a dynamic and fast-growing organization at the forefront of transformational change. We are committed to process improvement, innovation, and building a talented team to drive our mission forward.

Principal Duties And Responsibilities

• Drive unlimited earnings potential for yourself and your service technicians through well-developed sales initiatives and top-notch service execution
• Set up service technicians for success through targeted training programs and continuous follow-up
• Educate service teams and local clients on Aruza’s environmentally responsible products
• Oversight of all company assets including vehicles, equipment, and products, delegating inspection responsibilities where necessary
• Foster team development by encouraging personal growth through obtaining additional licensure and knowledge of all products and services
• Lead branch objectives through facilitation of daily/weekly/monthly meetings and agendas
• Ensure 100% client satisfaction through continuous training, field observation, and client follow-up
• Identifying coaching opportunities
• Drive successful incentive programs with team to drive personal and branch revenues

Requirements

• This is a full-time, exempt position.
• Must possess and maintain a valid driver’s license and an acceptable driving record for insurance purposes.
• This role may require occasional evening or weekend hours depending on operational needs, seasonal demands, or customer emergencies.
• The branch follows a 'first Saturday' work calendar, and additional Saturdays may be required based on business needs.
• Basic computer proficiency is required, including familiarity with CRM tools, email, spreadsheets, and cloud-based documentation.
• Ability to learn and navigate company technology including routing software, inspection tools, and mobile apps used for field service documentation.
• Ability to lift up to 50 pounds as part of routine product handling, equipment movement, or inspections.
• Must be able to drive a company vehicle as part of regular branch operations, field visits, and job site reviews.
• Depending on branch geography, driving may require extended durations—including travel of up to 2 hours or more for regional coverage.
• Field work includes outdoor inspections and site visits that may occur in a variety of weather conditions—including high temperatures, rain, or humidity.
• Must be able to crouch, kneel, or crawl when inspecting confined spaces such as attics or crawl spaces.
• Ability to use ladders to access elevated inspection points including attics and rooflines.
• Capable of entering and maneuvering within tight or dark spaces while maintaining safety awareness.
• Must be able to tolerate potential exposure to dust, insulation, pests, and low-clearance areas during inspections.
• Must be able to sit, stand, walk, climb stairs, bend, and lift for extended periods.
• Comfortable working in both office and field settings, including variable outdoor conditions.
• May be required to perform pest control fieldwork or job-site visits involving walking on uneven terrain, climbing ladders, and navigating crawlspaces or attics.
• Must possess visual and auditory ability to identify hazards or customer issues on-site.

Aruza Pest Control is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.