Branch Manager - Moorhead, MN

Duke Rentals; Cedar Rapids (IA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, vision, life insurance

Paid time off

Bonus programs

Job summary

Duke Rentals in Moorhead, MN is seeking a Branch Manager to lead daily operations, build a high-performing team, and deliver outstanding customer service.

This role oversees safety, P&L, purchasing, fleet maintenance, scheduling, and compliance with DOT/OSHA. Requires 3–5 years of management in rental equipment.

Offers a $60k-$100k salary, monthly vehicle allowance, and bonus programs with 401(k) match.

Qualifications

• Senior branch leadership experience is preferred in rental equipment or related industries.
• Strong budgeting, KPIs and operational standards knowledge.
• Excellent communication and decision-making abilities.

Responsibilities

• Oversee daily branch operations and safety compliance.
• Review monthly P&L and optimize purchasing and inventory.
• Maintain customer communications and ensure proper paperwork.
• Develop maintenance program for service and delivery equipment.
• Delegate tasks, train staff, and document performance improvements.
• Coordinate logistics for equipment delivery to locations.
• Ensure AR/AP/HR compliance and adherence to policies.
• Manage payroll levels and overtime to meet budgets.
• Maintain knowledge of Duke Rentals equipment and capabilities.
• Perform other duties as required.

Skills

Operations management

Customer service

Team leadership

Financial targets

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Job Opportunity: Branch Manager – Fargo/Moorhead, MN

PAY: $60,000 - $100,000 annually - Based on experience

Monthly vehicle allowance!

BONUS PROGRAMS AVAILABLE!

We are excited to announce a new Branch Manager position available at our Moorhead, MN location. This is an exciting opportunity for a results-driven professional to oversee daily operations, build a high-performing team, and drive exceptional customer service. The ideal candidate will bring strong leadership skills, a commitment to operational excellence, and experience in the rental equipment industry.

Responsibilities

• Responsible for employee safety, including compliance with federal, state or local regulations for branch location and daily operations. {DOT, EPA, OSHA, Etc.}
• Review, understand and analyze monthly branch profit and loss statements {P&L}. As the profit and loss statement projects the overall success or failure of the branch operation. The manager is expected to obtain the best purchase price while still keeping low inventory. Purchase orders must be issued for any and all purchases.
• Develops and maintains strong communications with customers for continued service success. Makes sure contract and reservation paperwork is completed properly and adequately. Keeps management informed of issues and actions taken to improve issues with a sense of urgency.
• Develops and maintains a maintenance program for all service and delivery equipment incoming and outgoing. Conducts monthly employee safety meetings to address any issues or concerns.
• The manager must delegate work and monitor efficiency of work to employees. Works effectively with employees to train and improve their skills and address any areas that need improvement or correction and provide documentation towards these efforts.
• Has ability to work with challenging timelines and schedules. Communicates with all locations in logistics of providing equipment to any location as available. Maintains equipment to safe and rentable conditions. PDI, Ready to Rent, Inspections and all aspects of taking care of fleet delivery and rental equipment, must be flexible in these areas.
• Follows company procedures and policies in AR, AP, Credit, HR Safety, Purchasing and Billing, etc. As well as complying with the company handbook for employees. Procedures and policies must be maintained in the company provided binder. Manager is responsible for training employees as necessary to comply with these policies and procedures safely and properly.
• Maintains employment levels to maintain an acceptable payroll level with work hours and overtime. Conducts reviews and performance evaluations as necessary to maintain operations.
• Has broad knowledge of Duke Rentals equipment and the capabilities of the equipment.
• Performs other duties as necessary and required by company officials.

Qualifications

• High School Diploma or Equivalent
• Valid driver’s license with a clean MVR
• CDL preferred but not required
• 3-5 years of management experience preferred, ideally in rental equipment, logistics, construction, or a related industry.
• Experience using Microsoft systems

Skills: Proven ability in operations management, customer service, team leadership, and achieving financial targets.

Knowledge: Strong understanding of equipment rental or related industry; ability to manage budgets, KPIs, and operational standards.

Other: Excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Physical Work Conditions (not limited to)

• Noise, trip hazards, fall hazards, various chemicals such as, but not limited to, battery acid, grease, natural de-greaser, etc.
• Hot, humid, or cold climates
• Requires lifting of parts, tools, etc. that may occasionally weigh 100 lbs.

Benefits

• 401(k) with company match
• Health, dental, vision, life, short-term disability, accident, & critical illness insurance
• Paid time off
• Continued training and education
• Bonus programs

Schedule

• Monday to Friday
• 7 AM to 5 PM (May require overtime depending on the workload)
• Ability to commute/relocate to Fargo/Moorhead, MN (REQUIRED)