Branch Manager: Lead Growth, Ops & Customer Experience

Rentokil Terminix; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid vacation and holidays

Tuition reimbursement (FT)

Job summary

Rentokil Terminix is seeking a Branch Manager to lead district operations, grow revenue, and ensure top-tier customer service. You will mentor the management team, recruit and staff, and delegate responsibilities to sustain smooth branch operations.

Travel and rotating on-call duties are required to support performance and service standards. The ideal candidate has 5–7 years in a branch leadership role, strong financial acumen, and a track record in managing teams, with pest control industry

Qualifications

• Bachelor’s Degree or equivalent combination of experience, education, and training.
• At least five to seven years Branch Manager or equivalent level position.
• Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Successful background managing in pest control industry a plus.
• Available to travel as well as participate in a rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations.
• Must pass pre-employment background screen
• Valid driver’s license/clean driving record

Responsibilities

• Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences.
• Interview job applicants and select top candidates as well as monitor staffing needs.
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch.
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives.
• Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals.
• Play a supporting and auditing role with operations, sales, and office leadership positions

Skills

Management experience

Sales background

Staff training

Education

Bachelor’s Degree or equivalent

Job description

Rentokil Terminix is seeking a Branch Manager to lead district operations, grow revenue, and ensure top-tier customer service. You will mentor the management team, recruit and staff, and delegate responsibilities to sustain smooth branch operations.

Travel and rotating on-call duties are required to support performance and service standards. The ideal candidate has 5–7 years in a branch leadership role, strong financial acumen, and a track record in managing teams, with pest control industry