Branch Manager III

Lendmark Financial Services LLC; Cookeville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Paid holidays

401(k)

Life insurance

Long-term disability

Tuition assistance

Employee assistance program

Job summary

Lendmark Financial Services LLC in Cookeville, TN, seeks an experienced Branch Manager to oversee daily branch operations, lending activities, customer service, and security. You will lead a team, drive profitability, and ensure compliance with state and federal guidelines while delivering a high level of service.

The role emphasizes staff development, sales coaching, new business development, and relationship management with local clients and referral sources.

Qualifications

• High School Diploma or GED required or equivalent.
• Five+ years in consumer finance or related management experience.
• Experience in personnel management, budgeting and staff development.
• Proven effective communication, organization and sales skills.

Responsibilities

• Lead and motivate staff to meet goals for profitability, loan volume, credit quality and expense.
• Make loan decisions within lending authority and manage delinquency processes.
• Develop new business relationships and referrals to grow branch volume.
• Oversee hiring, training, performance reviews and staff development; set lending authority.
• Ensure high quality client service and satisfaction while adhering to regulations.

Skills

Leadership

Communication

Sales

Organizational skills

Coaching/mentoring

Education

High School Diploma or GED

Tools

Loan origination software

Microsoft Windows

Excel

Word

Job description

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.SUMMARY:The role of Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. In addition, achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Assistant Branch Manager or other branch personnel.MAJOR DUTIES/RESPONSIBILITIES:Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals.Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates.Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction.All other duties as assigned.BASIC QUALIFICATIONS:High School Diploma or GED from accredited institutionFive or more years of consumer finance experience or related industry or related management experiencePersonnel management and budgeting skillsEffective communication, organization and sales skillsProficient working knowledge of industry related loan software, Microsoft Windows, Excel and Word Applications.PREFERRED/DESIRED QUALIFICATIONS:Industry-related experienceBilingual, Spanish/EnglishAbility to relocateCOMPENSATION:The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.WORKING CONDITIONS:Normal office environmentAbility to travel, occasionally overnightIf you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!