Branch Manager II

Lendmark Financial Services LLC; Emporia (VA); On-site; USD 64,000 - 68,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Job summary

Lendmark Financial Services is seeking a Branch Manager to oversee the daily operations of a full-service branch, including lending, customer service and staff supervision. You will lead a team to meet branch profitability, enhance client relations, and ensure compliance with state and federal guidelines.

Responsibilities include recruiting and coaching staff, making lending decisions within authority, pursuing new business relationships in the community, and driving sales to achieve targets

Qualifications

• High School Diploma or GED required.
• 3-5 years consumer finance experience or related industry experience.
• Experience in staff management and budgeting.
• Excellent communication, organization and sales abilities.
• Proficient with loan software and MS Office applications.

Responsibilities

• Manage and motivate staff to meet branch goals and profitability.
• Make loan decisions within authority; close consumer loans and collect delinquent accounts as needed.
• Develop new business relationships within the community.
• Sell products and services to meet sales objectives.
• Oversee hiring, staffing, training, performance reviews and terminations.
• Ensure high quality client service and compliance with guidelines.

Skills

Consumer finance experience

Personnel management

Budgeting

Communication

Sales

Education

High School Diploma or GED

Tools

Loan software

Microsoft Windows

Excel

Word

Job description

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.SUMMARY:The role of Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. In addition, achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Assistant Branch Manager or other branch personnel.MAJOR DUTIES/RESPONSIBILITIES:Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense.Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals.Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates.Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction.All other duties as assigned.BASIC QUALIFICATIONS:High School Diploma or GED from accredited institution3-5 years of consumer finance experience or related industry experiencePersonnel management and budgeting skillsEffective communication, organization and sales skillsProficient working knowledge of industry related loan software, Microsoft Windows, Excel and Word ApplicationsPREFERRED/DESIRED QUALIFICATIONS:Industry-related experienceBilingual, Spanish/EnglishAbility to relocateCOMPENSATION:The salary range for this position is $64,000/year - $68,000/year and competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.WORKING CONDITIONS:Normal office environmentAbility to travel, occasionally overnightIf you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!