Branch Manager II - Humble

Chartway Federal Credit Union; Humble (TX); On-site; USD 65,000 - 78,000; Full time

Job summary

Chartway Federal Credit Union in Humble, TX is seeking a Branch Manager II to lead daily operations and drive sales performance at the branch site.

The ideal candidate will have a bachelor’s degree, 3–5 years of related experience, and a proven ability to coach staff, engage members, and build relationships with local SEGs and community groups. This full-time role offers a competitive salary in the $65k–$78k range with growth opportunities.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3–5 years of related experience.
• Strong sales and customer service skills.

Responsibilities

• Maximize sales and achieve branch goals.
• Engage SEGs and community groups to generate loans and deposits.
• Ensure branch operations run smoothly and securely.
• Travel as needed to promote Credit Union membership.

Skills

Sales leadership

Credit union ops

Customer service

Team motivation

Education

Bachelor’s degree or equivalent experience

Job description

Job Title: Branch Manager II

Job Type: Full-time

Branch Hours: Monday – Thursday 9:00 AM – 5:00 PM; Friday 9:00 AM – 6:00 PM; Saturday 9:00 AM – 1:00 PM

Location: Humble, TX

Hiring Range: $65,000 - $78,000 annually ($2,500 - $3,000 bi-weekly salary)

(Higher compensation may be considered based on experience, qualifications, and internal equity)

All of us at Chartway stand united in our strong culture oflistening and learning. We treat people with respect, integrity, and kindness,and are committed to continuously developing a diverse and inclusive workplacewhere team members are empowered to be their authentic selves. All backgrounds,viewpoints, and life experiences are welcome, knowing this commitmentstrengthens our credit union family and communities.

The Branch Manager will be responsible to theMarket Directorfor maximizing the sales function and goal achievement, and the day-to-day operations for assigned retail office location. Actively seeks out members of SEGs and community groups to generate loans and deposits.

Responsible andAccountable for:

• Responsible for researching member inquiries toensure increased sales, proper follow-up and continued member satisfaction.


• Identify and maximize theuse of credit union services by each member.


• Ensures facilities are well kept and maintained.


• Travels as needed to promote Credit Unionmembership.


• Comply with all policies and procedures of thecredit union relative to branch operations and member transactions.

Knowledge,Skills and Abilities:

• Knowledge of credit unionoperations and retail delivery services and systems.


• Ability to successfully leadand motivate assigned sales team in achieving organizational goals.


• Ability to coach, mentorand provide timely performance feedback for assigned employees.


• Ability to successfullymanage sales of complex financial services across multiple locations.


• Proficient in utilizingongoing technologies to successfully support sales and the sales managementenvironment.


• Willing to travel asneeded.


• Ability to managelocation(s) to include all facets of teller operations, cash management, tellerstaffing and member service.


• Knowledge of the retailoffice operations technology and procedures and the ability to train otherswith this expertise.


• Ability to troubleshootproblems with members with regards to service, policies and procedures of theCredit Union.


• Experience in managingin-house and outsource operations.

Education and Experience:

• Education: Bachelor’sdegree or equivalent experience.


• Experience: Approximatelythree to five years of demonstrated progression in job related experience.

Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration.

Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer.