Branch Manager II - Herriman

Chartway Credit Union; Herriman (UT); On-site; USD 65,000 - 78,000; Full time

Job summary

Chartway Credit Union in Herriman, Utah is seeking a Branch Manager II to oversee daily branch operations, drive member acquisition and retention, and lead a sales-focused team to meet organizational goals. This full-time role requires a Bachelor’s degree or equivalent, about three to five years of related experience, and a willingness to travel as needed.

The position offers a hiring range of $65,000–$78,000 annually and a comprehensive benefits package, with flexible hours aligned to branch

Qualifications

• Bachelor’s degree or equivalent experience.
• Approximately three to five years of demonstrated progression in related experience.
• Knowledge of credit union operations and retail delivery services.
• Ability to lead and motivate a sales team and coach employees.
• Willingness to travel as needed.
• Bilingual in Spanish preferred but not required.

Responsibilities

• Research member inquiries to increase sales and member satisfaction.
• Identify and maximize use of credit union services by each member.
• Ensure facilities are well kept and maintained.
• Travel as needed to promote Credit Union membership.
• Comply with all policies and procedures of the credit union related to branch operations and member transactions.

Skills

Credit union operations

Retail delivery services

Sales team leadership

Coaching and feedback

Financial services sales

Travel readiness

Teller operations management

Staff training

Bilingual Spanish (preferred)

Education

Bachelor’s degree or equivalent experience

3–5 years progression in related role

Job description

Job Title: Branch Manager II
Job Type: Full-time
Branch Hours: Monday – Thursday 9:00 AM – 5:00 PM; Friday 9:00 AM – 6:00 PM; Saturday 9:00 AM – 1:00 PM
Location: Herriman, Utah
Hiring Range: $65,000 - $78,000 annually ($2,500 - $3,000 bi-weekly salary)
(Higher compensation may be considered based on experience, qualifications, and internal equity)All of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.

Job Title: Branch Manager II
Job Type: Full-time
Branch Hours: Monday – Thursday 9:00 AM – 5:00 PM; Friday 9:00 AM – 6:00 PM; Saturday 9:00 AM – 1:00 PM
Location: Herriman, Utah
Hiring Range: $65,000 - $78,000 annually ($2,500 - $3,000 bi-weekly salary)
(Higher compensation may be considered based on experience, qualifications, and internal equity)All of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.

Responsible And Accountable For

• Responsible for researching member inquiries to ensure increased sales, proper follow-up and continued member satisfaction.
• Identify and maximize the use of credit union services by each member.
• Ensures facilities are well kept and maintained.
• Travels as needed to promote Credit Union membership.
• Comply with all policies and procedures of the credit union relative to branch operations and member transactions.

Knowledge, Skills And Abilities

• Knowledge of credit union operations and retail delivery services and systems.
• Ability to successfully lead and motivate assigned sales team in achieving organizational goals.
• Ability to coach, mentor and provide timely performance feedback for assigned employees.
• Ability to successfully manage sales of complex financial services across multiple locations.
• Proficient in utilizing ongoing technologies to successfully support sales and the sales management environment.
• Willing to travel as needed.
• Ability to manage location(s) to include all facets of teller operations, cash management, teller staffing and member service.
• Knowledge of the retail office operations technology and procedures and the ability to train others with this expertise.
• Ability to troubleshoot problems with members with regards to service, policies and procedures of the Credit Union.
• Experience in managing in-house and outsource operations.
• Bilingual in Spanish is preferred but not required.

Education And Experience

• Education: Bachelor’s degree or equivalent experience.
• Experience: Approximately three to five years of demonstrated progression in job related experience.

Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration. Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer. If a reasonable accommodation is needed for the job interview process, please contact our Talent Acquisition Team at 1-877-319-4818 extension 74862 or email us at [e-mail].