Branch Manager II

Hertz; Santa Rosa (CA); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical, Dental & Vision plans

401(k) with company match

Paid time off and holidays

Travel expense reimbursement

Educational reimbursement

Employee assistance program

Rental discounts and perks

Job summary

Hertz is seeking an experienced manager to lead teams in a busy car rental environment in Santa Rosa, CA. You will direct daily operations, optimize service delivery, and mentor staff to meet performance targets.

The role requires strong leadership, organization, and communication, with eligibility for bonuses and comprehensive benefits. Prior experience in hospitality or car rental is a plus.

Qualifications

• High school diploma or GED required.
• Proven ability to manage teams in fast-paced settings.
• Experience in car rental, hospitality, or tourism is a plus.
• Strong communication and leadership capabilities.

Responsibilities

• Lead and motivate teams to achieve performance goals.
• Direct operations in a fast-paced rental environment.
• Provide excellent customer service and resolve issues.

Skills

Highly organized

Cross-functional teamwork

Time management

Customer service

Adaptability

Oral and written communication

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Job description

Job Description

The

What You’ll Get

• The starting salary for this role is $75,000 annually, commensurate of experience.
• Bonus: Eligible
• Stock: Eligible
• Stock Options: Eligible
• Profit Sharing: Eligible
• Bonus Plans: Eligible
• Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)
• Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
• Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
• Up to 40% off the base rate of any standard Hertz Rental
• Medical, Dental & Vision plan options
• Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
• Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

Educational Background

• High School Diploma or GED required

Professional Experience

• Previous management experience in a fast-paced environment
• Experience in car rental, hospitality, or tourism a plus
• Result orientation with demonstrated history of success
• Demonstrated ability to direct and motivate teams
• Proficiency in Technology

Knowledge

• Financial and business acumen
• Customer service resolution practices
• Excellent communication techniques
• Sales Management/Coaching ability
• Labor & Employment laws
• Operations Management
• Project Management
• Analysis and report modeling understanding

Skills

• Highly organized.
• Ability to interface with multi-faceted, cross-functional teams
• Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint.
• Strong Time Management skills
• Customer service aptitude - Ability to address and resolve customer service issues
• Flexible and able to adapt to changes
• Excellent oral and written communication skills

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran