Branch Manager II

AAA Mountain West Group; North Las Vegas (NV); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Great pay and incentive plans

401k Matching

Medical, Dental, Vision

Wellness program

Paid Holidays

Paid Time Off

Collaborative Environment

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement Program

Job summary

AAA is hiring for a Branch Manager II to drive growth, profitability, and operational success at the Las Vegas Aliante Branch (Northern Las Vegas). This onsite, full-time role includes Saturdays and focuses on revenue, member growth, and service quality across AAA products.

You will lead a team, set strategies, and manage staffing to meet branch objectives, while ensuring compliance and strong community relations. A BA/BS plus 4 years sales experience is preferred.

Qualifications

• Bachelor's degree or equivalent plus 4 years sales experience.
• 3 years supervisory experience in travel, retail sales, insurance or financial services.
• Valid Driver's License.
• Preferred: DOI Property and Casualty Insurance License and Life Insurance License.

Responsibilities

• Manage day-to-day operations of a medium-sized branch or two small branches.
• Achieve sales targets for all AAA products within the branch.
• Develop growth strategies and analyze branch performance.
• Determine staffing and support requirements to meet objectives.
• Hire, coach and develop team members; provide leadership.
• Build community relationships and represent AAA to leaders.
• Ensure compliance with AAA policies and standards.

Skills

Strong leadership

Data-driven decisions

Cross-functional collaboration

Business and financial planning

Planning and project management

Change management

Insurance knowledge

MS Office proficiency

Education

Bachelor's degree required

4 years sales experience

3 years supervisory experience

Valid Driver's License

DOI Property and Casualty Insurance License

Life Insurance License (preferred)

Tools

AAA products and systems

Job description

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

Summary

The Branch Manager II is responsible for the overall growth, development, profitability and operational management of a single medium-sized or two small branch locations. The Branch Manager II has an increased level complexity and scope of responsibility which includes location-based metrics such as branch traffic, people managed, insurance premiums sold, Member acquisition and Member count. This role contributes to and executes business strategies designed to boost the positioning and sales of AAA products and services, by strategically enhancing growth, profitability, customer loyalty, and employee performance within the branch.

This is an onsite role, working full time at our Las Vegas Aliante Branch (Northern Las Vegas), including Saturdays.

Essential Functions

• Manages the day-to-day operations of a medium-sized branch or two small branches. Accountable for the revenue and profitability of assigned location(s).
• Responsible for the direct management and achievement of sales targets for all AAA products within the branch, including those sold through other customer channels.
• Develops and implements strategies to drive growth objectives, focusing on new business development and market penetration against competitors. Identifies and forecasts opportunities through the analysis of internal data and branch performance statistics.
• Determines distribution strategy, including the necessary staffing and support requirements, to execute business plans and achieve branch objectives.
• Initiates and supports actions to resolve issues within the branch, develops effective solutions across various business segments.
• Responsible for hiring, coaching and developing team members. Provides active, engaged leadership through behavioral coaching and mentoring
• Responsible for leadership and talent development.
• Develops network of relationships within community and represents AAA’s interests to community leaders and other key audiences.
• Provides feedback to assist in competitive positioning of AAA products and services.
• Ensures compliance with AAA policies, procedures, standards and regulations.

Knowledge And Skills

• Strong leadership skills
• Strong problem-solving, quantitative and analytical skills with a proven ability to make data-driven decisions
• Ability to work cross-functionally across many business units and functions
• Ability to write and execute business and financial plans
• Excellent planning and project management skills
• Strong change management skills and the ability to operate in an environment of ambiguity
• Knowledge of property and casualty insurance and membership operations
• Strong computer skills, including proficiency with MS Office applications (Word, Excel, PowerPoint, Outlook)

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

Main qualifications follow below

• Minimum Qualifications
• Bachelor's degree in related area or an equivalent combination of education and experience plus 4 years of sales experience
• 3 years supervisory experience in travel, retail sales, insurance or the financial service industry
• Valid Driver's License

• Preferred Qualification
• DOI Property and Casualty Insurance License and Life Insurance License
• Bilingual communication skills
• Insurance industry knowledge
• Knowledge of AAA products and systems

Working Environment / Minimum Physical Requirements

Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.