Together, We are More
All Surfaces is one of the nation’s leading distributors for flooring and sundries. We are a house of brands, comprised of Walcro, Cartwright Distributing, Tri-State Flooring, Blakely Products, All Tile - CCS, and Abraham Linc. With 45+ locations spread across 23 states. Our commitment to our Core Values- People First, Do Right, Go Beyond, Always Improve, & Let’s Go! drives our success in partnership with our customers and suppliers.
About All Surfaces
All Surfaces is one of the nation’s leading distributors for flooring and sundries. We are a house of brands, comprised of Walcro, Cartwright Distributing, Tri-State Flooring, Blakely Products, All Tile - CCS, and Abraham Linc. With 45+ locations spread across 23 states. Our commitment to our Core Values- People First, Do Right, Go Beyond, Always Improve, & Let’s Go! drives our success in partnership with our customers and suppliers.
Position Overview
The Branch Manager I is responsible for the day-to-day operations of a distribution center, ensuring safe, efficient, and customer-focused execution of warehouse, inventory, showroom, and all branch activities. In addition, this role serves as a leader to warehouse employees, manages operating performance, and supports financial sales and service objectives.
This position manages a smaller branch site with limited operational variation, including a smaller team, a single-shift operation, and moderate sales/service volume.
Branch: Walcro in Plymouth, MN
Work Schedule: Monday-Friday 1st Shift
Pay: $80,000-$100,000 depending on experience + annual target bonus
Essential Functions
Leadership & Staff Management
- Lead, coach, and develop warehouse associates, leads, and managers (as applicable).
- Address employee relations issues and enforce company policies and procedures.
- Manage staffing, scheduling, and attendance of employees.
- Support hiring, onboarding, training, and succession planning for branch employees.
- Support new hires with training and onboarding.
- Coach associates on productivity, quality, and safety expectations.
- Identify cost-saving opportunities and operational efficiencies.
- Prepare and review operational reports and communicate performance, issues, and improvement plans to leadership.
Warehouse Operations Management
- Partner with sales, transportation, purchasing, customer service, and other departments to ensure timely fulfillment of customer requirements.
- Establish work priorities and allocate labor and resources to meet customer demand and service requirements.
- Investigate inventory discrepancies, shipping issues, damaged products, and customer service concerns and implement corrective actions.
- Work alongside warehouse and store employees when needed, assist with operational tasks, and partner closely with the team to address challenges and support a running center.
Sales
- Monitor branch financial performance and control operating costs.
- Identify opportunities to improve processes, productivity, quality, and customer satisfaction.
Logistics Support
- Help with creating driver routes in Samsara, re-routing, re-scheduling of freight, and LTL freight.
- Report any driver accidents and violations to the safety/transportation team.
- Ensure all paperwork for accidents and violations is completed and returned to the safety/transportation team within 24 hours.
- Communicate to the safety/transportation team about any loads that are overweight and pull off loads that are unable to fit inside a truck and trailer.
- Communicate to the safety/transportation team about any specifications and defects of equipment on the truck and trailer.
Safety & Housekeeping
- Safely operate forklifts, reach trucks, order pickers, pallet jacks, or other material-handling equipment.
- Ensure compliance with company policies, OSHA requirements, and other applicable safety and regulatory standards.
- Use proper lifting techniques and material handling procedures.
- Maintain a safe, clean, and organized distribution center in accordance with company policies and applicable regulations.
- Promote safe work practices among team members.
- Identify and report unsafe conditions.
- Carry out other duties and responsibilities as may be assigned or required.
Competency
- Leadership/Accountability: Understands branch goals, follows through on tasks, and takes ownership of daily operational and store responsibilities.
- Compliance/Risk Management: Follows policies, completes required documentation, and reports potential risks or violations.
- Customer Experience: Delivers professional service, resolves routine concerns, and follows service standards.
- Inventory Management: Follows inventory procedures, maintains accurate records, and completes inventory counts.
- Financial Management: Understands the branch budget and revenue goals and reviews basic financial and operating reports.
- Time Management: Organizes daily tasks, follows schedules, and meets established deadlines.
- Employee Relations: Treats employees fairly, communicates expectations, and escalates concerns appropriately.
Education
- High school diploma or equivalent required; bachelor's degree in business, logistics, supply chain, or a related field preferred.
Work Experience
- 5-7 years of warehouse, fulfillment, or similar environment and experience.
- 2+ years of leading, coaching, and managing employees in a warehouse, distribution, logistics, manufacturing, or related environment.
- Experience in analyzing operational and financial information and making sound business decisions.
- Advanced knowledge of warehouse operations.
- Experience working with WMS; Epicor P21 is a plus.
- Lean, Six Sigma, or continuous improvement experience, a plus.
- Strong inventory management.
- Experience operating forklifts and pallet jacks.
- Must be comfortable working in a warehouse environment and operating powered industrial equipment.
Physical Demand and Work Environment
- Ability to multitask and work in a fast-paced environment.
- Accurate typing and documentation skills.
- Basic math skills and reading comprehension skills.
- Frequent bending, lifting, kneeling, and reaching.
- Must be able to push, pull, and maneuver equipment.
- Able to obtain a forklift certification.
- Must be able to lift a minimum of 50 pounds repeatedly and independently, and heavier items with assistance.
- Able to wear work boots, safety-toed shoes, a hi-vis vest, and meet the standards of the company’s workplace safety.
- Must be comfortable working in a warehouse environment and operating powered industrial equipment.
- Able to facilitate and actively participate in operational and business meetings with cross-functional teams and departmental leaders.
- Legally permitted to work in the United States.