Branch Manager: Growth, Service & Team Leadership

JPMorgan Chase & Co.; Sunnyvale (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. in Sunnyvale, CA seeks a Branch Manager to lead a dynamic team delivering exceptional client service in a bank branch environment.

You will drive deposits, investments, and operations while coaching staff and upholding the highest standards of risk management. Responsibilities include mentoring employees, aligning branch goals with corporate strategy, building community relations, and maintaining an engaging, compliant branch culture that emphasizes hospitality and customer

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and engage with the community.
• Ensure a strong risk and control environment by using sound judgment, adhering to policies.

Skills

Branch leadership

Customer service excellence

Team coaching

Risk & controls

Operations management

Communication

Education

High school diploma or GED

College degree or military experience

Job description

JPMorgan Chase & Co. in Sunnyvale, CA seeks a Branch Manager to lead a dynamic team delivering exceptional client service in a bank branch environment.

You will drive deposits, investments, and operations while coaching staff and upholding the highest standards of risk management. Responsibilities include mentoring employees, aligning branch goals with corporate strategy, building community relations, and maintaining an engaging, compliant branch culture that emphasizes hospitality and customer