Branch Manager - Growth Leader & Customer Experience

PNC; Morristown (NJ); On-site; USD 95,000 - 140,000; Full time

Job summary

PNC is seeking a Branch Manager in Morristown, NJ to drive branch performance through strategic planning, coaching, and an omni-channel client experience. The role emphasizes risk management, regulatory compliance, and developing a high-performing team within PNC's Central Jersey retail organization.

The ideal candidate will lead branded sales processes, grow deposits and loans, and foster partnerships with ecosystem collaborators to enhance customer financial well-being.

Qualifications

• Proven ability to drive branch performance and sales targets.
• Experience coaching and developing branch teams.
• Strong customer-centric consultative selling and risk management awareness.

Responsibilities

• Drive all aspects of branch performance through planning and execution.
• Lead and coach branch team members to deliver a differentiated client experience.
• Grow branch revenue via consumer and business banking relationships and partnerships.
• Ensure regulatory compliance and effective risk management in a complex environment.
• Develop talent through onboarding, coaching and performance management.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Client Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Job description

PNC is seeking a Branch Manager in Morristown, NJ to drive branch performance through strategic planning, coaching, and an omni-channel client experience. The role emphasizes risk management, regulatory compliance, and developing a high-performing team within PNC's Central Jersey retail organization.

The ideal candidate will lead branded sales processes, grow deposits and loans, and foster partnerships with ecosystem collaborators to enhance customer financial well-being.