Branch Manager - Full-Time

OSTTRA Group; Indianapolis (IN); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

401(k) with Match

Health/Dental/Vision & Life Insurance

Short- & Long-Term Disability

Indemnity Insurance

Paid Time Off & Holidays

Training Programs

Team Focus & Culture of Respect

Job summary

SCA seeks a Branch Manager in Indianapolis, IN to lead daily operations, support field teams, and deliver essential services that keep communities safe and clean. You will drive branch performance, oversee staffing, safety, and schedule planning, and collaborate withSales to grow revenue and maintain client satisfaction.

The role requires strong leadership, strategic thinking, and a hands-on approach to operations, with high travel expectations and a focus on results and community impact.

Qualifications

• Minimum 3 years’ operations experience in waste management or driver operations preferred
• 3 years’ experience managing teams
• Must be available to respond to staffing or operational needs outside standard work hours

Responsibilities

• Lead and develop the branch team with clear expectations and accountability
• Foster a safe, inclusive, high-performance workplace culture
• Plan and schedule work weekly/monthly using routing tools to meet demand
• Manage branch profit and loss and monitor KPIs such as revenue and labor costs
• Partner with sales to identify growth opportunities and ensure customer retention

Skills

Leadership

Communication

Collaboration

Project management

Work ethic

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

What you’ll do:

At SCA, you’ll play a key role in driving our mission to keep communities clean and safe across the country. As a Branch Manager, you’ll help shape operations, support our dedicated field teams, and deliver critical services that make a visible impact every day. Whether you're leading people, optimizing processes, or providing essential support, your work will contribute directly to our success—and to the communities we proudly serve.

JOB TITLE: Branch Manager – Full-Time

LOCATION: Indianapolis, IN

TRAVEL: High 51%+

TERRITORY: Indianapolis, IN

What you’ll do:

At SCA, you’ll play a key role in driving our mission to keep communities clean and safe across the country. As a Branch Manager, you’ll help shape operations, support our dedicated field teams, and deliver critical services that make a visible impact every day. Whether you're leading people, optimizing processes, or providing essential support, your work will contribute directly to our success—and to the communities we proudly serve.

Your daily impact:

The job responsibilities below outline the core duties and expectations of a position, providing clarity on how the role supports Company goals. However, as business needs evolve, these responsibilities may shift over time to reflect new priorities, processes, or technologies:

• Leadership: Guide your team with clarity, confidence, and a motivating presence. Build trust through open communication, approachability, and accountability.
• Workplace Culture & Safety: Champion a culture that is safe, inclusive, & performance driven. Promote engagement & ensure compliance with safety policies.
• Strategic & Operational Planning: Execute branch-level strategies aligned with company goals. Plan and schedule work weekly or monthly using routing tools to meet customer demand efficiently.
• Financial Management: Manage the branch’s profit and loss, making data-driven decisions to drive profitability. Monitor KPIs including revenue, labor costs, maintenance, and safety.
• Revenue Growth: Partner with sales to identify & pursue growth opportunities. Support customer retention & account growth through exceptional service.
• Execution & Accountability: Set clear goals and metrics, ensuring strong follow-through. Own outcomes by holding yourself and your team accountable for results.
• Staffing & Scheduling: Manage staffing levels in alignment with business needs. Oversee daily and weekly scheduling of work crews & ensure optimal route execution.
• Employee Management: Track hours, manage pay approvals, and oversee payroll submission. Coach employees on performance, administer discipline when necessary, and foster strong employee relations.
• Analytical Thinking: Use data and reporting tools to drive continuous improvement and identify opportunities for operational efficiencies and growth.
• Business Acumen: Operate with the mindset of a business owner, solving problems independently, managing resources wisely, and planning for long‑term success.
• Relationship Management: Build strong, positive relationships with employees, customers, and cross‑functional partners. Serve as the face of your branch in the community and with clients.
• Cross‑Functional Collaboration: Partner with HR, Finance, Sales, Maintenance, & other departments to align operations, support initiatives, & ensure service delivery.
• Brand & Service Advocacy: Promote and represent the SCA brand with pride, helping to communicate the value of our services and maintain a high standard of professionalism.
• Regular & Predictable Attendance: The ability to consistently report to work on time and as scheduled, with minimal unexcused absences. This includes being present and prepared to work throughout assigned shifts, and reliably adhering to start times, breaks, and end times.
• Supervisory: This position is responsible for the direct and/or indirect supervision of workers, including but not limited to assigning work, monitoring performance, providing training and guidance, conducting performance evaluations, approving timecards, and participating in hiring, corrective action, and employment decisions as appropriate.

Minimum job requirements:

Minimum job qualifications define the essential skills, experience, and abilities needed to succeed in the role. They set the baseline for hiring but may evolve as the job and business requirements change:

• Experience: 3 years’ operations experience – waste management or driver operations a plus; jet vac experience highly preferred
• Management Experience: 3 years’ experience managing teams
• Education: High school diploma or equivalent – bachelor’s degree preferred
• Support: Must be available to respond to staffing or operational needs outside standard work hours.

Skills & Competencies:

Skills and competencies define the abilities and behaviors essential for success in the role. They guide performance expectations and may evolve as the role, team, or business priorities change.

• Communication: Excellent communication & interpersonal skills
• Collaboration: Works effectively across teams and departments to achieve shared goals
• Project Management: Plans, organizes, and executes initiatives efficiently, ensuring timelines and deliverables are met
• Work Ethic: Demonstrates reliability, accountability, and a commitment to high-quality results
• Problem‑Solving & Adaptability: Anticipates challenges, identifies solutions, and adjusts to evolving business needs.

Benefits & Wellness at SCA:

We believe great people deserve great perks. When you join SCA, you’re not just keeping the streets clean—you’re paving the way to a better future (with some solid benefits under the hood).

Here’s what we’ve got in our hopper:

• 401(k) with Match: Plan for the long haul—retirement is another kind of clean sweep.
• Health, Dental, Vision & Life Insurance: Take care of what matters most with benefits designed to support you and your family’s wellbeing and future.
• Short‑ & Long‑Term Disability: If life throws a pothole your way, we help you keep rolling.
• Indemnity Insurance: Extra protection for life’s unexpected detours.
• Paid Time Off & Holidays: Even the best machines need downtime.
• Training Programs: Shift into high gear with learning and career advancement opportunities.
• Team Focus: We show up for our customers and each other, every day.
• A Culture that Cares: People are the heart of everything we do, fostering a culture of respect, safety, and growth
• Rooted in Respect: A company with a name people know & trust - built on relationships, community pride and a people focused approach to leadership.

Physical requirements & travel:

Physical requirements outline the essential on‑the‑job demands needed to perform the role safely and effectively.

• Lifting: Up to 25 lbs
• Sitting/Standing: Primarily desk-based with moderate standing or walking
• Dexterity: Ability to use computers, phones, and standard office equipment
• Visual & Auditory: Normal or corrected vision and hearing sufficient for office work
• Travel: High travel required for client meetings, site visits, and work quality review

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SCA is a military friendly employer and is happy to have those who have served our country on the team. We encourage veteran, military spouses and family members to apply and thank them for their service!

SCA is an equal opportunity employer and does not discriminate against any employees or applicants based on age, color, race, religion, disability, gender, sexual orientation, national origin, or any other protected status. We believe our differences bring us strength.

The protection of your personal data is important to us. We will only use your data in the application process and your data is not sold or used for any other purpose.

Sweeping Corporation of America is an at‑will employer and is proud to be a Drug‑Free Workplace.