Branch Manager - Chino

Orange County's Credit Union; Chino (CA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Anthem HMO/PPO, Delta Dental, and Unum

401(k) with up to 6% employer match

Annual discretionary bonus

Annual merit increase

Educational grants up to $1,000

18 vacation days/year (increases to 21

Final offers based on qualifications,

Job summary

Orange County’s Federal Credit Union in Chino, CA is seeking a Branch Manager to lead the Chino Branch with a focus on growth, service excellence, and community engagement. You will drive long-term success by setting goals, using data to guide decisions, and building a high-performing team that delivers trusted guidance to members.

The role requires 5+ years in banking sales or service, 5+ years of management (6+ staff), and 3+ years in business development.

Qualifications

• 5+ years in banking sales/service.
• 5+ years in management (6+ employees).
• 3+ years in business development and community engagement.
• Mandarin or Spanish fluency is helpful.

Responsibilities

• Drive growth and performance by using data and insight to set goals and deliver measurable results.
• Build and mentor a high-performing branch team delivering exceptional member service.
• Engage with the local community and strengthen partnerships to elevate the branch presence.

Skills

Growth strategy

Team leadership

Data-driven decision making

Community engagement

Customer service excellence

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Management Chino Branch, Chino, CA, US

8 days ago Requisition ID: 2787

Salary Range: $85,000.00 To $100,000.00 Annually

As a Branch Manager - Lead with Purpose. Build with Passion. Belong to Something Greater.

Mandarin or Spanish fluency is helpful

At Orange County’s Federal Credit Union (OCFCU), banking is personal—and it always has been. For more than 87 years, we’ve built genuine relationships, provided trusted guidance, and put people before transactions to help our members achieve life’s most important milestones.

Today, with more than $3 billion in assets and 145,000+ members, we continue to grow while staying true to the values that have made us one of Orange County’s most respected financial institutions. We’ve been named #1 Credit Union by the Orange County Register for several years and most recently in 2024 & 2025. We’re also honored with workplace satisfaction—driven directly by employee voices. When you join OCFCU, you’re joining a workplace where people genuinely enjoy showing up and feel empowered to do meaningful, impactful work every day.

• Are you goal-oriented and talented at strategizing growth and driving performance by using data and insight to set goals and deliver measurable results? A typical day is executing plans that drive long-term success!
• Are you passionate about wow-worthy service and driving results? Do you thrive on building and inspiring high-performing teams while creating a culture where service goes far beyond transactions?
• Want to make an impact? Are you craving to feel valued and become an agent of change and growth?
• Passionate about engaging with the local community? You have strong relationships with local partners, and elevating your branch’s community presence is your expertise.

What’s Required

• 5+ years in banking sales/service roles and an entrepreneurial spirit with experience creating strategies for business growth. Additionally, you’re adept at ensuring operational excellence in banking, managing daily branch operations with a keen eye for detail and compliance, and striving for continuous improvement.
• 5+ years of management experience (6+ employees). You’re an expert at building, coaching, mentoring, and developing a team that consistently meets and exceeds performance targets while providing exceptional service to members.
• 3+ years in business development and community engagement.
• Mandarin or Spanish fluency is helpful

What We Offer

• A People-First Culture: We lead with empathy and authenticity.
• Anthem HMO/PPO, Delta Dental, and Unum options – from day one!
• 401(k) with up to 6% employer match
• Annual discretionary bonus
• Annual merit increase
• Educational grants up to $1,000
• 18 vacation days/year (increases to 21 after 5 years)
• Final offers based on qualifications, experience, and internal equity. The range for the Branch Manager role is $85,000 - $100,000 annually.

Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.