Branch Manager, Chelmsford, MA

Santander; Chelmsford (MA); On-site; USD 58,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Branch Manager to lead sales strategies and foster client relationships in Chelmsford. This role involves managing branch operations, developing sales techniques, and ensuring exceptional customer service. The ideal candidate will have a consultative sales approach, strong leadership skills, and a proven track record in business development. Join a forward-thinking company that values diversity and encourages growth, while making a significant impact in the banking sector.

Qualifications

• 3+ years of experience in sales and business development.
• Ability to generate sales excitement and coach staff.

Responsibilities

• Develop and implement business sales strategies.
• Manage branch P&L and performance of staff.

Skills

Consultative sales

Customer service

Team management

Microsoft Word

Microsoft Excel

Communication skills

Risk decision making

Education

Bachelor's Degree in Business Management

Tools

Microsoft Office Suite

Job description

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Chelmsford, United States of America

USA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ensuring a consistent flow of new revenues to the company. Uses knowledge of markets, industries, and clients to determine demand, future trends and potential projects. Works pre-developed lead lists to generate business and identify new customer prospects.

USA Job Function Description: Creates, Manages and executes business sales strategies. Proactively identifies prospects and cultivates relationships with Customers. Developes and implements strategies to close business deals. Makes Presentations to potential clients and assists in growing and maintaining the client relationship. Oversees the company's operations and activities to ensure achievement of the company's strategies, current goals and long-term goals. Develops and implements strategic goals, objectives and assigned P&L responsibilities. Sets, reviews and meets P&L targets and monitors expenditures and resource allocation against budget and goals. Allocates and manages resources (e.g., people, processes and capital) to meet company objectives. Develops and implements business strategy and policies that impact financial and operational performance.

Essential Functions/Responsibility Statements

Implements strategies to reduce overhead, and is responsible for managing branch P & L

Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by the Company.

Focuses on increasing Bank products and services, sales and number of clients, by executing customized strategies related to people and client management. Coaches and motivates branch team members/

Participates in branch functions and community activities to promote organization's image and growth ensuring that the Company maintains a strong local presence.

Delivers exceptional customer service and coaches/ motivates team to deepen existing customer relationships and acquire new customers.

Manages performance of all branch staff. Responsible for the hiring, retention, motivation, and success of branch colleagues across all job families within the branch.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor's Degree or equivalent work experience in Business Management or equivalent field. (Req)

Work Experience: 3+ years (Req)

Skills And Abilities

Consultative, team oriented sales personality with outstanding personal customer skills

Demonstrates the ability to generate sales excitement and acts as a coach and mentor to the staff

Proficient in Microsoft Word and Excel with ability to operate a variety of office equipment

Excellent verbal and written communication skills

Sound risk decision making skills and strong operational proficiency

Meets compliance and audit requirements

Demonstrates supervisory abilities to provide constructive and positive feedback and manage performance

Establishes and maintains effective working relationships

Ability to manage, supervise, instruct and coach

Ability to meet deadlines

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Primary Location: Chelmsford, MA, Chelmsford Center - Branch MA

Other Locations: Massachusetts-Chelmsford

Salary: $58,125 - $100,000/year

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Banking

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