Branch Manager, Central Rappahannock Regional Library

VLA; Fredericksburg (VA); Hybrid; USD 67,000 - 81,000; Full time

Benefits offered by this job

Health insurance

VRS retirement

PTO 4 weeks + holidays

Job summary

Central Rappahannock Regional Library in Fredericksburg, VA is seeking an experienced Branch Manager for the Howell Branch in Stafford County. The role oversees all branch operations, leads a ~35-person team, and ensures high customer service and adherence to CRRL policies.

The ideal candidate holds an MLS/MLIS from an ALA-accredited program with at least three years in a public library and two years in management.

Qualifications

• MLS/MLIS from an ALA-accredited college or university.
• Minimum of three years of experience in a public library.
• At least two years in management positions.
• Strong customer service orientation.
• Excellent verbal and written communication and leadership skills.

Responsibilities

• Develop, coordinate, and manage daily branch operations for the Howell Branch.
• Lead and mentor a team of about thirty-five staff; supervise department heads and security.
• Inspect the facility daily and coordinate maintenance to ensure safety and aesthetics.
• Ensure policy and procedure compliance and resolve customer, security, and staff issues.
• Build relationships with Friends groups and community partners; represent the library publicly.
• Collaborate with the Director and other branch managers to implement system-wide goals.
• Assist with additional duties as needed.

Skills

Leadership

Customer Service

Communication

Team Management

Education

MLS/MLIS – ALA accredited

Job description

POSITION: Branch Manager, Central Rappahannock Regional Library
LOCATION:Fredericksburg, VA
SALARY:$66,721 - $81,293
APPLICATION DEADLINE: Open Until Filled

Branch Manager

DESCRIPTION: CRRL is an award-winning regional library system in historic Fredericksburg, VA, midway between Washington, DC, and Richmond, VA. CRRL is a staff-focused organization with a robust system for gathering and addressing employee feedback. At CRRL, we prioritize professional development, work-life balance, and an inclusive team to foster lasting career satisfaction. CRRL is committed to providing quality services and a vibrant learning environment through outreach programs and educational workshops to over 300,000 residents in four jurisdictions. CRRL is home to ten branches, an IdeaSpace maker facility, two satellite locations and a Library Administration Center. The library has an annual circulation close to three million, an annual budget of more than $12M, and a dedicated and forward-looking staff of over 200.

We are seeking an experienced leader to serve as the Branch Manager at the Howell Branch. Located in Stafford County, Virginia the branch serves a community near Fredericksburg and the surrounding area, which are home to an active arts community, the University of Mary Washington, plentiful outdoor recreation opportunities, and a rich history.

SCHEDULE REQUIREMENTS: Branch Managers will telework one day a week, as organizational needs permit. Occasional evenings and weekends may be required to accommodate community meetings and special events.

FLSA STATUS: Exempt

GENERAL DESCRIPTION OF DUTIES: Responsible for all branch operations.

DISTINGUISHING FEATURES: Primary leadership position and administrative representative within the branch.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop, coordinate, organize, and manage the daily service and operations of the branch. Provide an overview of operations to the Director of Branch Services on a monthly basis.
• Develop, lead and mentor a team of approximately thirty five staff members that is engaged and focused on providing the highest standards of customer service, implementing the library’s mission and achieving organizational goals. Directly supervise, mentor and evaluate branch Department Heads and Security.
• Responsible for assessing the building on a daily basis, including equipment and furniture, and arranging for necessary maintenance to assure aesthetics of facility and safety of customers and staff. Resolve or report maintenance problems as soon as possible after they occur.
• Assure communication and compliance of CRRL policies, procedures, objectives and resources by both staff and public. Work to resolve customer, security and staff issues while maintaining communication with Human Resources and Director of Branch Services as appropriate.
• Initiate, develop and maintain cooperative and productive relationships and partnerships with the local Friends of the Library chapter, as well as community and neighborhood groups, and the general public within their branch service area. Represent the library in community organizations and at meetings upon request.
• Work closely with the Director of Branch Services and fellow branch managers to develop procedures and related goals and objectives to be implemented system-wide.
• Assist with other duties as necessary.

GENERAL QUALIFICATIONS: A MLS or MLIS from an ALA-accredited college or university is required. Minimum of three years of experience in a public library is required that includes at least two years in management positions. Strong customer service orientation is required. Excellent verbal and written communication skills, management skills, and leadership ability required.

PHYSICAL REQUIREMENTS: Requires work that involves walking or standing, bending and stooping; and involves exerting up to 30 pounds of force on a regular and recurring basis to lift and/or move library materials. Ability to sit or stand at a desk and/or computer for extended hours, read computer screens and use computer keyboards. Requires a valid VA driver’s license in good standing and the ability to drive to other branch locations, or community events, during all weather conditions.

SPECIAL TRAINING/KNOWLEDGE REQUIREMENTS: Knowledge of library management and organization, project planning and implementation, and service delivery. Experience in leadership, managing multiple priorities, and meeting ongoing deadlines required. The ability to articulate, advocate for, and implement CRRL policies and procedures, mission and vision. Strong interpersonal skills to develop and maintain cooperative and productive relationships with community groups, staff, and the general public.

SALARY: The starting range for this position is $66,721 - $81,293 with excellent benefits, including affordable health insurance premiums and VRS retirement for a total compensation package worth approximately $90,330 - $107,380 per year. The starting PTO amount is 4 weeks plus up to 5 days of PTO earned for certain holidays.