Branch Manager (51866)

AFR Furniture Rental; New Castle (DE); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a proactive Branch Manager to oversee all operations at their facility. This role demands strong leadership and communication skills, as you'll be responsible for managing a dynamic team in a fast-paced environment. With a focus on ensuring compliance with safety standards and maintaining high product quality, you'll thrive in this hands-on position. If you have a passion for furniture management and a desire to lead a team to success, this opportunity is perfect for you.

Qualifications

• 1 year of Residential Furniture Management experience required.
• At least 2 years of warehouse experience preferred.

Responsibilities

• Manage warehouse team and coordinate delivery operations.
• Ensure compliance with OSHA and Safety programs.
• Inspect furniture for rental condition and manage orders.

Skills

Leadership Skills

Communication Skills

Problem-Solving Skills

Time Management

Organizational Skills

Education

High School Diploma

Bachelor's Degree or Equivalent

Tools

MS Office

Nav Software

Job description

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General Description

As a Branch Manager, you will have full responsibility for all Branch Operations, reporting directly to the Regional VP. The ideal candidate will possess strong leadership skills, excellent communication skills, and a strong desire to thrive in a fast-paced team environment. This position requires a hands-on, take-charge individual capable of managing both administrative and physical aspects of the role while directing teams in the warehouse and on job sites. Additionally, a minimum of 1 year of Residential Furniture Management experience is required.

Responsibilities

• Manage team members inside our warehouse, including:
• Picking and processing orders for delivery, inspecting furniture for rental condition before loading.
• Inspecting and triaging returned furniture to ensure it is rental-ready.
• Manage delivery drivers and coordinate onsite delivery and installation.
• Interact with customers onsite to ensure proper placement of furniture.
• Implement, ensure compliance, and manage OSHA and Safety programs.
• Schedule manpower according to workload.
• Inspect product quality in triage and pulled orders.
• Coordinate outbound/inbound orders and communication between stations.
• Manage overtime, temporary labor, and warehouse expenses.
• Monitor and create transfers; ensure timely processing in communication with Warehouse Managers.
• Schedule shuttles and route trucks for deliveries and pickups.
• Participate in sales and operations calls.
• Manage performance reviews, time-off, and vacation for warehouse staff.

Additional Skills/Requirements

• Strong communication, organization, time management, and problem-solving skills.
• Leadership, delegation, and teamwork abilities.
• Willingness to learn and succeed.
• Proficiency in MS Office and experience with Nav software is a plus.
• Reliable transportation to the warehouse.

Education

• High School Diploma required; bachelor’s degree or equivalent preferred.

Experience

• At least 2 years of warehouse experience.
• Experience in Residential Furniture Management, such as at moving companies, furniture warehouses, or final mile delivery services.

Physical and Mental Qualifications

• Ability to perform tasks involving standing, walking, lifting up to 75 pounds, climbing stairs, and being physically active.
• Ability to perform rational thinking and numerical calculations.

Diversity is vital to our success. AFR Furniture Rental is an EEO/Affirmative Action Employer, committed to non-discrimination.