Branch Manager - 167

Sun Loan Company; Ottawa (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Low-deductible medical

Telehealth

On-demand pay

Competitive salary

401K match

Paid Time Off

Bonus opportunities

Career development

Training program

Job summary

Sun Loan Company is seeking a reliable Branch Manager to lead branch operations, drive performance, and foster client and team relationships. The role includes staff scheduling, performance evaluations, and community engagement to advance business objectives.

The ideal candidate will provide strong leadership, operational management, and strategic planning while upholding Sun Loan's values and standards.

Qualifications

• Experience in loan industry management preferred or 2-3 years in related customer service or collections management.
• Valid driver's license with reliable transportation and valid insurance.
• Willingness to travel locally (up to 5%).

Responsibilities

• Manage daily branch operations and ensure policy compliance.
• Lead, mentor, and train Loan Specialists; drive performance and growth.
• Evaluate financial statements and drive profitability.
• Process loan applications and coordinate collections as needed.
• Plan branch growth through local community networking.
• Promote the organization and maintain professional relationships.

Skills

Leadership

Operations management

Strategic planning

Customer relationships

Job description

For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.

Sun Loan Company is currently seeking a reliable and ambitious Branch Manager to join our dynamic team! As a Branch Manager, you will be at the center of company operations and expected to lead and branch operations, drive performance, and fostering client and team relationships to achieve business objectives. The role also includes conducting performance evaluations, scheduling staffing efficiently, and promoting the organization through community engagement. The ideal candidate will work well under pressure, provide excellent leadership, operational management, and strategic planning skills while maintaining a high level of professionalism and a commitment to the organization's values.

Responsibilities

• Manage daily office operations
• Maintain compliance with policies and procedures
• Be a leader and mentor and accountable for training and development Loan Specialists
• Create a culture that encourages growth, learning and success
• Evaluate financial statements and drive profitability
• Professionally handle adverse customer situations while maintaining a positive relationship to encourage return business
• Approve, reject or coordinate all loan applications
• Assist Loan Specialists with loan processing and collections calls
• Tax preparation (may vary by location)
• Plan and develop branch growth by networking with the local community and other businesses
• Work closely with team members to achieve branch goals

Requirements

• Loan industry management experience strongly preferred, or 2-3 years' prior management experience from similar customer service or collections related industries
• Must have a valid drivers' license with reliable transportation and valid proof of insurance
• Some local travel may be required for team meetings (up to 5%)

Hours

• Saturdays 8:30 am -12:30 pm (Nov - March 2025). Rotational based on the needs of the business.
• Some overtime may be required.
• No Sundays!

Benefits - Why Sun Loan Is Your Ideal Workplace

• Low-deductible, affordable medical plans , including medical, dental, and vision
• Telehealth access
• On-demand pay
• Competitive salary based on factors such as location, skills, knowledge, competencies, and experience
• 401(k) with company match
• Paid Time Off , including holidays, vacation, and sick time
• Bonus opportunities
• Career development and advancement paths
• Formal and comprehensive training program

Work Authorization Notice

Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship.
This means:

• Work Authorization Required: Candidates must already possess valid U.S. work authorization permitting employment with any employer.
• No Visa Sponsorship Provided: Sun Loan is unable to sponsor employment visas (e.g., H-1B, O-1) or assume responsibility for transferring existing sponsorships.

Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.