Branch Manager

CFS Bank; Washington; On-site; USD 70,000 - 90,000; Full time

Job summary

A leading financial institution in Washington is seeking an experienced Branch Manager to oversee all aspects of branch operations. Responsibilities include staff leadership, community engagement, and ensuring profitability while providing exceptional customer service. The ideal candidate will have at least 3 years of branch management experience and be passionate about building relationships with customers. Opportunities for professional growth are provided through ongoing training.

Qualifications

• Minimum 3 years of branch management experience.

Responsibilities

• Leads staff with hiring, development, and scheduling.
• Handles loan applications and closings.
• Opens new retail and commercial accounts.
• Promotes deposit and digital products.
• Responsible for branch audits and operations.
• Engages in business development and outbound sales.
• Ensures profitability and growth of the branch.
• Participates in community and professional organizations.

Skills

Multitasking

Time management

Customer service focus

Attention to detail

Job description

At cfsbank, we do more than process transactions - we build lasting relationships with our customers and the communities we serve. We are committed to supporting the success of our customers, employees, and communities through exceptional service and trusted financial solutions. If you are passionate about helping others and delivering a high-quality customer experience we encourage you to consider joining our team.

As a Branch Manager, you will play an important role in providing outstanding service to cfsbank customers. You will build and maintain strong customer relationships by listening to needs, applying your financial knowledge, and offering appropriate solutions to support their goals. In addition to contributing to the overall success of the branch, you will have opportunities to take ownership of your professional growth through ongoing training and development.

Summary

Oversees all aspects of managing a branch office including staff leadership, lending, branch functionality, community involvement, product sales, and profitability and growth, while providing positive customer service.

Responsibilities

• Leads the staff with hiring, development and scheduling, which includes conducting performance reviews.
• Takes loan applications (residential mortgage/construction/consumer/home equity) and handles closing.
• Opens new accounts, both retail and commercial.
• Knowledge and sale of deposit and digital products, including consumer and business.
• Responsible for branch audits and overall operations of the branch.
• Business development and outbound sales for business services (merchant, credit cards, business accounts).
• Ensure profitability and growth of office.
• Active participation in local community and professional organizations.
• Performs other duties as assigned.

Requirements

• Multitask and have excellent time management skills
• Focus on customer service and lead by example
• Show strong attention to detail
• Minimum 3 years branch management experience

cfsbank values diversity in its workforce. We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.