Branch Manager

Honor Credit Union; South Haven (MI); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Medical coverage

401k matching

Incentives

Paid time off

Volunteer hours

Wellbeing account

Product discounts

Additional perks

Job summary

Honor Credit Union in South Haven, MI seeks a Branch Manager to lead daily operations, drive member service, and grow deposits and loans at the South Haven branch. You will coach a team, ensure compliance with regulations, and partner with community development to expand local financial solutions.

Requires an Associate's degree and MLO registration, plus 2–5 years of related experience. This full-time role offers comprehensive benefits and opportunities to advance within a member-focused

Qualifications

• Associate's degree in Business; or an equivalent combination of training and work experience.
• Must be/or become registered as an MLO and have a Nationwide Licensing Number.
• Two to five years of similar or related experience.

Responsibilities

• Lead the team to achieve goals that align with organizational strategies and the Member Promise.
• Drive an exceptional member and team experience while ensuring day-to-day operations are met.
• Partner with the Community Development Officer to grow deposits and loan goals.
• Collaborate with Real Estate and Business Services for a seamless member experience.

Skills

Leadership

Financial know‑how

Interpersonal skills

Detail oriented

Team coaching

Education

Associate's degree in Business

Job description

Branch Manager - South Haven (Full-Time)

ABOUT HONOR:

At Honor Credit Union, we’ve been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 27 branches, and worldwide through online banking.

OUR TEAM:

As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we aspire to be great, and that starts with the people that live out the "I Am Honor" promise every day.

At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced people, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.

COMMITMENTS TO LIVING "I AM HONOR":

• Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
• The Platinum Rule - Treat others the way they want to be treated.
• Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
• See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
• Reason over Rules - Make decisions that are good for the person and good for Honor.
• Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.

WHAT WE ARE LOOKING FOR:

• Leads the team to achieve goals that impact the organizational strategies and initiatives and supports the Member Promise.
• Accountable for driving an exceptional member and team experience while ensuring the day-to-day operations are being met.
• Partners with the Community Development Officer to identify opportunities to build business and achieve member growth, deposits and loan goals.
• Collaborates with Real Estate and Business Services teams to achieve a seamless experience for members and prospective members.
• Coaches, develops and trains team with practical methods to ensure the team is well prepared to provide solutions to members.

WHAT WE EXPECT FROM YOU:

EDUCATION/CERTIFICATION:

• Associate's degree in Business; or an equivalent combination of training and work experience.
• Must be/or become registered as an MLO and have a Nationwide Licensing Number.

EXPERIENCE REQUIRED:

• Two to five years of similar or related experience, including time spent in preparatory positions.

KNOWLEDGE/SKILLS/ABILITIES:

• Must have a demonstrated ability to keep finances in order.
• Thorough knowledge of Company services and products.
• Effectively leading a team to maximize productivity, efficiency, and member experience.
• Understanding of related legal and regulatory requirements.
• Familiarity with member experience functions, policies, and procedures.
• Strong interpersonal, leadership, and supervisory skills.
• Well organized and a high attention to detail.
• Ability to operate related computer applications and related business equipment.
• Ability to maintain an effective and efficient workflow.

WHAT’S IN IT FOR YOU:

Honor has excellent benefits for all full and part time team members. We offer:

• Medical with prescription coverage, Dental, and Vision.
• 401k employer contribution & matching program.
• Incentive eligible.
• Paid time off and paid holidays (including your birthday!).
• Paid community volunteer hours.
• Wellbeing spending account.
• Various discounts on credit union products and services for team members & their families.
• Additional perks included.

ADDITIONAL REQUIREMENTS:

This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage origination's (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the credit union determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.