Branch Manager

Blackhawk Bank & Trust; Princeton (IA); On-site; USD 60,000 - 90,000; Full time

Job summary

Blackhawk Bank & Trust is seeking a Branch Manager for the Princeton, IA area. You will lead the Princeton branch, develop a high-performing team, and deliver exceptional customer experiences to local customers and businesses.

As a relationship-driven leader, you will identify customer needs, provide tailored banking solutions, and ensure compliance with bank policies. This role emphasizes service excellence, community involvement, and operational integrity.

Qualifications

• Banking or financial services experience.
• Prior leadership, supervisory, or operational support experience.
• Strong customer service, communication, and problem-solving skills.
• Knowledge of teller operations, cash handling, and branch procedures.
• A passion for developing people and serving the community.

Responsibilities

• Lead day-to-day branch operations and inspire a culture of service excellence.
• Coach, develop, and support branch employees to reach their full potential.
• Build strong relationships with customers, local businesses, and community partners.
• Drive branch growth by identifying customer needs and connecting them with the right banking solutions.
• Ensure compliance, operational accuracy, and adherence to bank policies and procedures.
• Monitor branch performance and implement strategies to achieve goals.

Skills

Banking experience

Leadership

Customer service

Communication

Cash handling

Branch procedures

Community focus

Job description

At Blackhawk Bank & Trust, we're more than a bank. We're a trusted community partner committed to helping our customers, businesses, and communities thrive. We're looking for a relationship-driven leader to manage our Princeton branch, develop a high-performing team, and deliver exceptional customer experiences.

What You’ll Do

Branch Manager

Princeton, IA

At Blackhawk Bank & Trust, we're more than a bank. We're a trusted community partner committed to helping our customers, businesses, and communities thrive. We're looking for a relationship-driven leader to manage our Princeton branch, develop a high-performing team, and deliver exceptional customer experiences.

What You’ll Do

• Lead day-to-day branch operations and inspire a culture of service excellence.
• Coach, develop, and support branch employees to reach their full potential.
• Build strong relationships with customers, local businesses, and community partners.
• Drive branch growth by identifying customer needs and connecting them with the right banking solutions.
• Ensure compliance, operational accuracy, and adherence to bank policies and procedures.
• Monitor branch performance and implement strategies to achieve goals.

What We’re Looking For

• Banking or financial services experience.
• Prior leadership, supervisory, or operational support experience.
• Strong customer service, communication, and problem-solving skills.
• Knowledge of teller operations, cash handling, and branch procedures.
• A passion for developing people and serving the community.

Why Blackhawk?

At Blackhawk Bank & Trust, you'll have the opportunity to make a real impact, build meaningful relationships, and grow your career with a community bank that values integrity, teamwork, and local decision-making.