BRANCH MANAGER

Ferrazzano; Pooler (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Italian Terrazzo & Tile Co. of Brevard, LLC is seeking a Branch Manager in Pooler, GA to lead daily branch operations, including office, warehouse, and field activities. The role oversees P&L, customer satisfaction, and coordination with installers, vendors, and staff.

The position requires a minimum of 3 years in management within construction or flooring, plus strong negotiation and leadership skills. Travel is daily, and a valid driver’s license is expected.

Qualifications

• High school diploma or equivalent required; college degree preferred for advancement.
• Minimum 3 years of management experience in construction or flooring sectors.
• Strong negotiation, conflict resolution, and leadership abilities.
• Experience with scheduling software, JDE, ERP systems, and MS Office.

Responsibilities

• Supervise and manage branch staff workflow for office, warehouse, and field duties.
• Conduct weekly staff meetings to monitor deadlines and performance.
• Oversee branch operations and the operating budget.
• Ensure field staff follow installers' timelines and schedules.
• Act as primary contact for vendors and customers; resolve escalated issues.

Skills

Leadership

Negotiation

Conflict resolution

Multi-tasking

Problem solving

Education

High school diploma or equivalent

College degree preferred

Tools

Scheduling software

JDE

Microsoft Office

ERP software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

BRANCH MANAGER

Full Time Management Pooler, GA, US

Position Title:Branch Manager

Department:OperationsManagement

Reports To:Regional Manager

Position Type:Exempt / Full-time

General Summary

The Branch Manager acts as the primary leader of all aspects of the branch operations. The role oversees daily field operations, warehouse, office support staff, and manage the P&L (profit and loss) to ensure expected revenue and customer satisfaction.

Essential Job Functions

• Supervise and manage the workflow of branch staff to ensure timely and accurate completion of office, warehouse, and field duties.
• Conduct weekly meetings with staff to monitor workflow and deadlines.
• Oversee and manage all branch operations and operational budget.
• Ensure that the field staff adheres to builders' scheduled timeline for installation.
• Acts as primary point of contact for vendors and customers.
• Resolve escalated issues or conflicts.
• Assist sales staff in pursuing and retaining sales and business development opportunities.
• Recruit and retain adequate subcontractor labor pool.
• Oversee inventory control and logistics to ensure efficient order fulfillment, delivery, and installation.
• Coordinate with Human Resources for recruitment, performance, and development needs.
• Other management, administrative, and/or clerical duties as assigned.

Education and Experience

• High school diploma or equivalent. College degree preferred.
• Minimum of 3 years of management experience in the construction industry. Flooring management experience is a plus.
• Strong negotiation skills, conflict resolutions skills, and leadership abilities.
• Prior experience using scheduling software, JDE, Microsoft Office, and ERP software.
• Strong analytical and problem-solving skills, with demonstrated ability to provide creative solutions to real-time challenges. Thinking outside the box to ensure customer (builder) is happy.

Other Requirements

• This role would require the ability to lift, push, and/or pull loads in excess of 50 lb.
• Fundamental mathematical comprehension required.
• Ability to multi-task is required.
• Deep understanding of flooring materials (hardwood, tile, LVP, carpet) and other materials as needed (cabinets, countertops, specialty products)
• Valid Florida driver's license and clean MVR required.
• Travel required: daily travel required.

Any offer of employment is contingent upon pre-employment drug screen and criminal background check.

This job description is intended to provide an overview of the work to be performed and the qualifications for success and can not be construed as an employment contract. Any statements made in this job description are subject to change at the discretion of Italian Terrazzo & Tile Co. of Brevard, LLC.

Italian Terrazzo & Tile Co. of Brevard, LLC is an Equal Opportunity Employer and makes employment decisions without regard to race, color, sex, national origin, age, religion, physical or mental disability, military status, or any other protected class.