Branch Manager

Fidelity Bank; Overland Park (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

Fidelity Bank in Overland Park is looking for an individual to build relationships with customers and deliver an exceptional banking experience. The role emphasizes teamwork to ensure superior customer service and operational compliance within the branch.

The ideal candidate will possess a bachelor’s degree in a business-related field, excellent interpersonal and communication skills, and experience in banking. Join a community-focused organization committed to serving its customers effectively.

Qualifications

• Bachelor's degree in a business related field may be waived with experience.
• Excellent interpersonal, written, and verbal communication skills.
• Minimum of two years of supervisory experience in a banking or financial services environment.

Responsibilities

• Ensure delivery of superior customer service by all branch staff.
• Lead team to deepen customer relationships through value-add recommendations.
• Drive adoption of digital banking services through customer interaction.
• Ensure operational and regulatory compliance of the branch.

Skills

Interpersonal skills

Communication skills

Sales experience

Education

Bachelor’s degree in a business related field

Job description

Metcalf
14435 Metcalf Avenue
Overland Park, KS 66223, USA

Job Overview

As the face of Fidelity to our customers, you’ll build relationships by positively representing our products, solutions, and legacy of service. You’ll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let’s talk.

Responsibilities

• Ensuring delivery of superior customer service by all branch staff
• Leading team to deepen customer relationships through value-add recommendations
• Driving adoption of digital banking services through education and customer interaction
• Ensuring operational and regulatory compliance of the branch

Requirements

• A bachelor’s degree in a business related field (may be waived in lieu of experience)
• Excellent interpersonal, written, and verbal communication skills
• A minimum of two years of supervisory experience
• A minimum of two years of banking or financial services experience
• A minimum of one year sales experience
• The ability to work late and/or flexible hours

EEO/Veterans/Disabled

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.