Teller

Fidelity Bank, NA; Wichita (KS); On-site; USD 29,000 - 38,000; Full time

Job summary

Fidelity Bank, NA in Wichita, KS is seeking a Bank Teller to be the face of Fidelity with customers, delivering friendly service and accurate transactions while promoting digital banking solutions.

You will handle account inquiries, process transactions, and support branch goals through strong sales and service skills, interpersonal communication, and organized time management. Previous banking experience is preferred and knowledge of cash handling is a plus.

Qualifications

• High school diploma or equivalent required.
• 1+ year banking/financial services experience preferred.
• Strong customer-service and communication skills required.

Responsibilities

• Provide superior customer service while fulfilling customer requests in all transactions.
• Processing transactions accurately, addressing account inquiries, and resolving routine issues.
• Deepen relationships through value-add recommendations to existing customers and prospective customers.

Skills

Customer service

Communication

Sales

Time management

Education

High school diploma or equivalent

Tools

Cash handling

Banking software

Job description

South Seneca
3128 S. Seneca
Wichita, KS 67217, USA

South Seneca
3128 S. Seneca
Wichita, KS 67217, USA

Job Overview: As the face of Fidelity to our customers, you’ll build relationships by positively representing our products, solutions and legacy of service. You’ll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let’s talk.

This candidate will be responsible for the following:

• Provide superior customer service while fulfilling customer requests in all transactions.
• Processing transactions accurately, addressing account inquiries, and resolving routine issues.
• Deepen relationships through value-add recommendations to existing customers and prospective customers.
• Drive adoption of digital banking services with new and existing customers.
• Ensuring operational and regulatory compliance of the branch.
• Accurate processing of transactions, completing end-of-day reporting and documentation, adhering to safe cash and negotiable instrument practices.
• Following all safe deposit box protocols, identifying customers, and protecting the confidentiality of customer information.
• Build and sustain relationships with internal and external customers which will uphold a positive reputation among the retail branch teams and Fidelity Bank.

Requirements for this position include:

• High school diploma (or equivalent) required.
• Strong sales and service skills.
• Excellent interpersonal, written, and verbal communication skills.
• Must be organized with good time management skills.

Preferred requirements include:

• 1+ year of banking or financial services experience.
• 1+ year of cash handling experience.

EEO/Veterans/Disabled

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.