Branch Manager

Texas Car Title & Payday Loan Services, Inc; Odessa (TX); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) program

Life insurance

Disability insurance

Paid vacation

Paid holidays

PTO and sick days

40h work week

Sundays off

Job summary

Texas Car Title & Payday Loan Services, Inc is seeking a Branch Manager to drive the overall performance of the Odessa, TX branch. You will lead a small team, coach members, ensure daily execution, and handle customer conversations about payments when needed.

This role requires strong leadership, accountability, the ability to manage multiple priorities in a fast-paced, metric-driven environment, and availability to work Saturdays.

Qualifications

• Must lead a team and be accountable for results.
• Clearly address performance and hold coworkers to expectations.
• Speak with customers about payments and payment conversations.
• Operate in a structured, metric-driven environment.
• Manage multiple priorities in a fast-paced setting.

Responsibilities

• Lead a team and own branch performance and results.
• Coach and develop staff to improve overall performance.
• Conduct payments conversations with customers as needed.
• Ensure daily operations are organized and structured.
• Drive continuous improvement and take ownership of results.

Skills

Team leadership

Accountability

Customer communication

Time management

Performance coaching

Education

High School Diploma or equivalent

Job description

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performance
• Address issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement
• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $16.25 - $18.00/hr.
• Monthly bonus potential
• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver’s License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.